Among the many pathological features of social media, there’s an argument that happens whenever we celebrate a generous act. Here’s a recent example that I found in 30 seconds of searching Twitter.
Fred Tabares is a middle-school art teacher who teaches in an area where many of his students can’t afford supplies. “Mister T,” as he’s known, also works weekends as a dish washer at a local restaurant, and he used what he earned there to help buy art supplies for his over 400 students. A heroic and lovely act that’s worthy of praise.
One publication framed the story this way:
Texas teacher paid supplies for his 400 students with his par time job as dishwasher. Now, he received national recognition — and a surprise! https://t.co/DLjXg1WuNY
Both tweets are true, by the way, but they tell very different stories. (Even though the underlying article is word-for-word identical!) The odds are pretty good that your thoughts about it lined up with one of these two perspectives. We're inclined to either praise good deeds or denounce broken systems. Together, though, they reveal a truth about how help is needed, how it’s provided, and what you should do about it.
Systemic vs. Ministered Help
All the help that happens in the world generally happens in one of two ways:
1. Systemic Help. We have policies, funding, programs, or the like to address a persistent need. For examples, think of things like safety nets, scholarships, blood drives, and banking rules.
2. Ministered Help. Not meant in a religious sense, ministered help is given when one person attends to the needs of another. For this kind of help, think of rides to the airport, rent covered, study groups, and shoulders to cry on.
Much of the help that happens in the world reflects both kinds, like with a case worker helping a family through unemployment. The system hires the case worker, and then the case worker provides the help in a ministered way to the family.
But, much of the help in the world is one OR the other. Consider regulations that reduce pollution, for example. Individual people might implement technology to reduce pollution from a specific coal plant, but no one is custom delivering the cleaner air for any of us to breathe. There is no ministration in such rules, but they can reduce air pollution that kills a shocking number of people each year.
Humanity Needs Both Kinds of Help
You might be in the camp that bristles at stories like this one about Mister T. Imagine if, instead of having to work a dishwashing job so his students can make art, he had a district-provided budget. School teachers already are paid too little, so Mister T’s sacrifice exposes an injustice.
But it’s impossible for systemic help to address every possible need. That’s because every system has gaps, unintended oversights that leave people neglected. For example, I could set up a hotline to help people through their breakups (and charge less than my competition), but most people facing a breakup either wouldn't know about it or would prefer to talk to a friend.
In fact, systemic help is sometimes less efficient and effective than ministered help. People who see a need when it appears are often best positioned to make things better. This is why someone who has a financial setback is more likely to turn to friends and family before they turn to safety net programs, even ones that are well-run. (Here's a fascinating breakdown of how Americans give and receive financial help.) Getting help from those close to us is just faster and easier.
But ministered help doesn’t scale like systems. We can’t reasonably expect there to be enough teachers like Mister T to provide art supplies by moonlighting. In fact, the tough conditions that teachers face persistently gets us fewer of them than we need. To consider more examples, not everyone who struggles financially can call their parents, or who contemplates suicide can call a friend, or who breathes smoggy air can escape what they’re inhaling.
What We Can Do About It
For humanity to flourish, we will always need both kinds of help, systemic and ministered. Knowing that, what can we do about it?
First, here’s what NOT to do. Don’t shunt people like Mister T to the side and condescendingly tweet, “That’s generous, but it should never have been needed in the first place! The people running that school district should be ashamed.” Don’t attack the people honoring Mister T for his abundant generosity or sharing what he did. And then don’t scroll on past the story, never lifting a finger even giving those kids or Mister T another thought.
Instead, here’s how to get better at both kinds of help:
1. For systemic help, first realize that the problems are complex. They’re big and heavy and need lots of people pushing. Go find the people who are already doing that well to help them push. Then, as you help the experts, learn more about the problem so you become an expert too. You’ll also need to get good at organizing things, telling compelling stories, and being patient with setbacks.
2. For ministered help, celebrate and be inspired by the good examples. Get to know the people around you by spending time with them. Take good care of yourself and those close to you so that you're better positioned to help others. As you do these things, opportunities will come. Act when they appear.
Finally, don't let indignation feel like a solution. Our social media anger is no more than debris washed along in the flood.
As for Mister T, what an amazing act of love and dedication. The attention it brought has inspired others, including a $10,000 donation to pay for his students’ art supplies. The more people we can get who act like him, the better.
Effective Altruism has been in the news lately thanks to Will McAskill's new book, What We Owe the Future. If you're curious to learn more about EA, this article gives a brief history and good assessment of what it's all about today.
The Best Way to Win a Negotiation, According to a Harvard Business Professor
I normally roll my eyes at the negotiation advice you can find on YouTube, because it's often just superstitious posturing. But this video has excellent, research-backed advice, along with an exceptional moral insight at the end. Worth the watch.
An abundance of money comes with real psychological emotional risks, including reduced empathy, clouded moral judgment, and addiction. A good summary of research on the topic.
Promotional Stuff
If you haven't yet listened to my podcast episode with Dr. Naa Vanderpuye-Donton, then you're missing out on a chance to listen to a uniquely incredible person. One of my listeners had this to say about the episode:
If you have never listened to a podcast before, do NOT let this one be your first. You'll be ruined for other podcasts thinking they all are of this caliber. If you have been jaded by the noise of podcasters out there, this will give you hope that quality podcasts still exist.
😊 Here are some highlights I shared on Twitter, if you want to get a sense of why this episode is worth the listen.
Dr. Naa Ashiley Vanderpuye-Donton is one of the world’s most amazing people. She’s CEO of the West Africa AIDS Foundation and has been treating HIV & AIDS patients in Ghana for over two decades.
For over 20 years, Dr. Naa and her husband Eddie have led efforts to care for people with HIV and AIDS in Ghana. During that time, their clinic has treated more than 15,000 patients and their foundation has reached millions of Ghanaians to reduce the spread of the disease and the stigma faced by those who have it.
In this episode, we’ll learn about Dr. Naa’s journey from her childhood in rural Ghana to becoming a Dutch-trained medical doctor treating patients with nowhere else to turn. She’ll also share one of the best falling-in-love stories you’ve ever heard. Dr. Naa is an unstoppable force for healing and encouragement and this interview with inspire you with hope and confidence in the face of difficult challenges.
About Our Guest
Dr. Naa Ashiley Vanderpuye-Donton is the CEO of the West Africa AIDS Foundation and Medical Director of the International Health Care Clinic in Ghana. She’s also the author of the book, Hardship and Hope: Dr. Naa's Love Affair with Persons Living with HIV and AIDS.
Dr. Naa earned her MD from Catholic University of Nijmegen in the Netherlands, with additional studies in tropical diseases at The School of Public Health in Utrecht. Together with her husband, Eddie Donton, the two have worked tirelessly to treat and improve the lives of people with HIV and AIDS throughout Ghana.
To learn more about how you can develop ethical skills that turn peril into opportunity, visit http://meritleadership.com
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Transcript
[00:00:00] Dr. Naa: And he just kept on going and going and going, you know. And I was like, won't this man ever stop? And then I remember after almost about an hour on the phone, he hanged up and then within five minutes, he called back again. And then I was like, "Oh, did you forget something?" He was like, "I think I forgot to say goodnight."
And I was like, "oh, okay, well, good night," because it was quite late. And I was like, what a strange person this man is.
[00:00:27] Narration - Aaron: Hi, I'm Aaron Miller, and this is How to Help, a podcast about having a life and career with meaning, integrity, and impact. This is season two, episode two: "HIV in Ghana, Hardship and Hope."
This episode of How to Help is sponsored by Merit Leadership, home of The Business Ethics Field Guide.
In Ghana, West Africa, there's a stunning series of waterfalls called the Wli falls. It's actually the tallest waterfall in that part of the continent, 80 meters high or over 260 feet from top to bottom. You'll find it in what's called the Volta region, which is a beautiful mountainous area in that part of the country.
The 45-minute hike to the falls takes you over foot bridges and between the thickly forested slopes of the Agumatsa Wildlife Sanctuary. It's a hot, but beautiful hike, and eventually you can hear the roar of the falls grow. When the huge waterfall finally comes into view, you immediately feel the thick, humid air replaced by a fresh, cool, constant breeze.
All along the cliff walls, high overhead hundreds of fruit bats, dangle from the rocks and vegetation that they call home. There's a large pool at the base and that's where the timid will wade in. But the courageous will go all the way to the falls and step under them. It's intimidating for sure, because you've never felt that much water crashing down on you all at once. But it's also invigorating, a word that means being filled with strength and energy.
I don't know how long the falls have been there, but I imagine it's been thousands of years and will be for many thousands more. In the local language of Ewe, the name of the falls means "Allow me to flow." When you see them in person, it's hard to imagine anything stopping them.
It's not far from this amazing place that another unstoppable life giving force was born. Her name is Naa Ashiley Vanderpuye-Donton, or as most people call her Dr. Naa.
[00:02:41] Dr. Naa: But there are more, there are more names to my name. There are more names behind those names, too. So my name is actually Desiree Delilah Marieka Elsie, which Marieka Elsie is they are Dutch names, Naa Ashiley Vanderpuye. Those are the names that appear in my passport, but then I also have a Ghanaian name, which is Akosua, and Akosua means I was born on a Sunday. And there is also an attachment to the Akosua. It's Akosua Vii and the Vii is from the Volta region where I was born. And the Vii means very little.
And according to my mother, when, when I was, when I was born, I was so small, the people in the Volta region gave me that name. And then obviously after my marriage, I added Donton to my last name. So now I'm Vanderpuye-Donton. So it has become a very long name.
[00:03:29] Narration - Aaron: Dr. Naa is the CEO of the West Africa AIDS Foundation, called WAAF for short, and also co-leads the International Health Care Clinic that's paired with it. She's the author of the book, Hardship and Hope, a memoir about her love affair with persons living with HIV and AIDS. For the last 20 years, she and her husband, Eddie Donton, have championed the cause of people with HIV, and together with their staff have saved countless lives. Dr. Naa is my guest for this episode and her story is going to amaze you.
[00:04:06] Dr. Naa: People say, "Dr. Naa, how did you end up coming here?" And I was like, well, I have to go very far to start the process, you know, of how I ended up with WAAF.
[00:04:15] Narration - Aaron: Throughout this episode, we're going to learn how she went from her birth and upbringing in rural Ghana to becoming a Dutch trained medical doctor. Along the way, we're also going to learn all about the current state of HIV treatment in West Africa, the struggles of those who are trying to help, and what lessons all of us can learn from this unstoppable force of a person. To get started, I want to give you some brief context about HIV in Ghana, where around 350,000 people live with the virus. And contrary to common misconceptions. HIV is no longer the death sentence that it once was.
[00:04:54] Dr. Naa: Now, if I compare HIV to when we started, there's so much we know about how this virus replicates in the human body. And that's why actually they've been able to come out with the antiretroviral medicines that are able to ensure that somebody who is HIV positive and takes the medication can attain viral suppression, where if you go looking for the virus, you are not able to find it.
And once you're not able to find it, it's very difficult for the person to pass it onto another person, even, you know, through unprotected sexual contact, through mother to child. And these are all the things that today we are able to, to address.
[00:05:37] Narration - Aaron: Antiretroviral medicines, or ARVs for short, are a highly effective way to suppress the virus from becoming rampant enough to damage the immune system and turn into AIDS, a disease that leaves a person so vulnerable to other illnesses that even a common cold can cause death. With massive support from the UN, NGOs, and government agencies, ARVs are now in abundant supply such that, in most of the world, anyone with HIV can stay on the medications and never experience the threat of AIDS. ARVs help hIV patients live long happy lives and even have children of their own.
[00:06:17] Dr. Naa: In Ghana for instance, you know, most people who are in what we call a discordant couple, so where one is HIV positive and one is not, if they have a child wish, they go the natural way because we don't have all the sophisticated, you know, methods like IVFs and all of those things. It's way too expensive. It has become possible because the one in the relationship who is HIV positive should be on, on the antiretrovirals because we know how the, the HIV works in the system. We know how to combat it. And so the person is having viral suppression, even if they have unprotected sex because there is a child wish, the chance of the positive one infecting the negative one is literally zero. And when they get pregnant, if it is the woman who is HIV positive and is now carrying a pregnancy, again because of the same medications that ensure viral suppression, the mother is not going to pass it through to the unborn child during pregnancy and will not pass it to the child also during delivery.
So a lot has changed when it comes to, to HIV. It is no more that when you get it, it's a death sentence. You will die if you don't go on treatment, you know, but the medicines are accessible and they do a great job. And once you take them correctly, look after yourself holistically, side effects are very minimum.
And these days, even we have combined tablets where you end up just taking one tablet a day. So, so much has changed.
[00:07:47] Narration - Aaron: It's only been in the last two decades that ARVs have made living with HIV possible. For the 30 to 40 years before then, getting HIV was devastating. It wasn't a question of if it would kill you, but when.
Dr. Naa grew up in Ghana during the seventies and early eighties, when HIV and AIDS spread until it rampaged across Africa, though it never directly impacted her or her family. We're going to return soon to the work that WAAF does to battle HIV, but let's first learn more about how Dr. Naa came to be doing this work at all.
Her upbringing was typical for other kids in Ghana during the time, except for her parents.
[00:08:30] Dr. Naa: So my mother is from the Netherlands. Her dad was a pure Dutch and her mom was half German and half Dutch. And the story about my mom is that she actually left Ghana at a very young age because she had a very difficult youth.
She was an only child. And it looks like her mom, that's my grandmother, had some very interesting impression about Africa. We don't really know how she got that. Whether she used to read fiction stories about Africa or what we don't really know, but at some point in time she got so fascinated by Africa that it happened that my dad, who is a Ghanaian, had an opportunity to go to the Netherlands to further his education. He, he studied animal husbandry and it so happened that the facility where he was schooling, my grandmother was doing some work there. And so she got in touch with my dad. The story goes that she kept on pushing my mother that, you know, you need to go to Africa because this gentleman looked like a, a good man, he would be a good husband for you. you know. So cutting a long story short at the end of the day, it was my grandmother who literally sent my mother to Africa. And so my mom, she comes to a country at the age of 16 and never traveled before, even within the Netherlands, and then has to go on a flight and come to Africa.
And so obviously they get married and it takes a while, thankfully, before they get their first child, which is me born in 1971.
[00:10:03] Narration - Aaron: Shortly after she was born, Naa's family moved from the Volta region to Northern Ghana, a mostly rural part of the country. They lived modestly and not did what most kids did then: fetching water, helping with chores, and ,which is still common in much of the country, she would walk a long distance to school every day. The trip took around 40 minutes each way, but because of her dad, school was never something she would miss. His personal experiences with getting an education meant that his four daughters would be well-schooled.
[00:10:38] Dr. Naa: My dad, he was very well educated. The story goes that he wanted to actually be a medical doctor. And from what I know, he got admission into one of the universities in, in the United States, way back. He had a full scholarship. There was quite a bit of jealousy amongst his siblings, and so this letter was hidden.
By the time he got it, the time had elapsed. And so obviously that opportunity was gone, but then, you know, very furious, my dad had said that one day he would find his way either to the United States or to Europe, and he was going to marry a white woman and he was going to bring the woman back to Ghana. So it looks like this was his mission. That's what I think.
And it sort of worked out. He found himself in the Netherlands and that's how my mother and my father met, got married. I have three siblings. I ended up being a medical doctor. The one after me ended up being a dentist, the third one ended up being a nurse, and then the last one ended up being a lawyer.
I think my dad had been through quite a bit of, uh, you know, difficulties in bringing himself up where education is concerned. He never had the support of his, his parents, not his siblings. So when he had children of his own, he kept on saying to us, you know, from a very young age, "Education is all you need. And I will make sure my kids get the education they need." And we all had to be very, very disciplined when it got to going to school. And not just even in attendance, but he expected us to excel in terms of our performance in school.
[00:12:08] Narration - Aaron: Where her father instilled hard work and discipline, Naa's mother exemplified kindness.
[00:12:14] Dr. Naa: Coming to a country where she literally had to learn everything about the, you know, the, the culture, the language, you know, I think that all of those things really humbled her. And so she always remained this very kindhearted woman and, you know, always willing to support in any way she can. Even though she will tell you, "There's not much I can do, but whatever I can do for you, I will do." And she's always remained that way.
[00:12:41] Narration - Aaron: All through these early years of learning, from the very beginning, Naa had set her sights on becoming a medical doctor, even though she can't remember exactly why. Perhaps it was just her destiny. The one thing that was clear is nothing was going to stop her.
[00:12:59] Dr. Naa: As to why I had decided at age two that I wanted to be a medical doctor, I have no clue. But that's what my mom says. Because my dad, like I said, he was working with the animal husbandry, my mom was more of a homemaker, you know, she was just home and managing the house. So no idea where this, you know, wanting to be a doctor came from, but that's what I wanted to be ever since I could remember.
And so I followed my dream and eventually made it come true.
[00:13:29] Narration - Aaron: Making that dream come true proved to be far more difficult than she could ever imagine. It was during her teenage years, after her family had moved to the capital of Accra, that Naa's life was unexpectedly turned upside down. She was completely uprooted from her childhood home during what they thought would be a short trip to the Netherlands.
[00:13:50] Dr. Naa: My mom and my dad, just like every married couple there are some ups and downs, and so at some point he had reached his retirement age. We were living in a house that had been given to us by the government because of the work that my dad was doing. So now coming on retirement, it means that we would have to look for another place. And I know it was an issue because we didn't know where we were going to go. My dad was the breadwinner and what he was making with his work with the government was very minimal. So not a whole lot of savings had been done.
So I know that was very stressful on my mother. That was when she decided she needed a break and she wanted to go to the Netherlands for, you know, just for a little break. And that's when my dad, he passed away whilst we were away.
[00:14:36] Narration - Aaron: Naa's father died from a simple case of appendicitis that was treated just too late. It was a completely avoidable tragedy that left Naa's mother no choice but to stay in the Netherlands where she and her daughters could get the help they needed from family and friends. All of a sudden, Naa was facing life and school in a place that was almost totally foreign to her.
[00:14:59] Dr. Naa: My mother had never intended for us to go back to the Netherlands. She had never really prepared us for anything like that in terms of, you know, the language. None of us spoke Dutch. She never spoke Dutch to us. We had been to the Netherlands I think like twice, but I couldn't even remember because we were very little at the time. So you find yourself, you are there, your father has passed away, you know, this is where you most likely are going to have to continue with the rest of your life. So it was very hard. You don't speak the language. You, you are leaving your friends behind Ghana. You are leaving your school. Yeah, it was, it was hard dealing with all of those.
[00:15:37] Narration - Aaron: For someone who had always excelled in school, this new challenge was overwhelming. Naa was placed two grades back from where she had expected to be. And now had to figure out how to learn math, science, and everything else in a completely new language.
[00:15:52] Dr. Naa: And we ended up in a school with kids that speak only Dutch, barely any English. The only time we spoke English was when we had English lessons, which we loved. At least I loved very much because at least I could understand something, you know. But then for the rest, you are in a classroom where, when the teacher is speaking you, you don't know what she's saying. You look at the books and you don't know what it is that they're saying.
So I would have to be taken out of the classroom, and most of the time the teachers will assign one or two of the students to work with us. And we would literally have to start learning things around us, just word-by-word. So maybe like a tree, they will tell us it's "boom" in Dutch, you know, or they would say car will be "auto", or they would say house, would be "huis". You know, we had to literally learn everything. It was very frustrating.
[00:16:40] Narration - Aaron: Now being so far behind in a place where she was accustomed to excellence, Naa's self-confidence was shaken. But the persistence in school that she had learned from the beginning never left.
[00:16:53] Dr. Naa: And so my mother, she got us, a private teacher where after school we would come home and we would have to go there every single day, just to be able to try to quickly, you know, get a little bit of a hold on the Dutch language. And we were always making mistakes. So because of that, it really made me become a little bit timid. I wouldn't be able to express myself. And that also had quite a bit of an impact on me. I wasn't able to move through life the way I wanted, because I wasn't having control over the Dutch language.
[00:17:24] Aaron: How do you, in that situation, how do you end up in medical school? I mean, it seems like you have all of these challenges stacked on top of you. It would be reasonable for somebody to assume that it would be impossible to end up in medical school after all of that.
[00:17:39] Dr. Naa: Exactly. And to be honest, at some point, I thought my dream was over, but I didn't want to allow it to be over. I was like, I have to be a medical doctor. That is what I want to be. And so I kept my focus and I kept pushing and I kept studying and I kept doing all I could to, to have some control over this language. And I was like, well, the good thing was because we had been set back in years, I think two years I went back, a lot of the things, once you figured it out, it was quite easy.
So like for math, for instance, I had no problems. I could do math, no problems, because I, I was way ahead. And then, you know, with English, obviously, no problems. So I was like, well, do the best you can. And so that's what I did. And eventually I think my lowest score was Dutch. Dutch I didn't score too well, but I scored a passing mark and so I moved to the next level.
And then on the next level, I started getting comfortable and I said to my mom, "I wanna, I wanna skip one class." So my mom was, "Are you sure you can do this?" And I was like, "Yeah, I can." I mean, my marks are quite good. It's just a Dutch language that keeps me from moving faster, but I know I can do it. So my mom had gone to seek advice from the teachers and, you know, most of them had said, "If it wasn't for the Dutch language, we will say, go ahead."
But about 90% of them had said 50-50 with about 10% saying absolutely not. You know, , but I said to my mother, "No way. I'm going to do this. And I, I will take the risk and I'll take the, the consequences of whatever happens." And so lo and behold, they made me do it.
So now I was kind of like just one year back compared to my student colleagues in Ghana. And I had to work very hard. It was hard, but I was very determined and I passed. I mean, I, I didn't fail. I passed . Yeah. And I passed relatively good too. And then there I was, "Okay. Now I wanna go to medical school."
[00:19:31] Narration - Aaron: Because of the lottery-style system in the Netherlands, Naa wasn't accepted to medical school until her second attempt. But after she missed out the first time, true to form, she enrolled in health science classes so that she could keep up with the material that she was missing in medical school. This helped her graduate more quickly when she finally did enroll.
And upon graduating from medical school, she had to decide what to do next. And that was her first chance to return to her childhood home, but this time as a doctor.
[00:20:01] Dr. Naa: When I was in my last year, I said to myself, "Okay, now I'm almost there, but now am I really sure now I want to go back to Ghana? It's been a while. I wanna go back and see how things are working there as a medical person."
And so I opted for an internship in a hospital in the Eastern part of Ghana, I was there for almost six months in my last year of medical school and I loved it. I just loved it. I mean, they, they posted me to a very remote area at that time. This was in 1997, no electricity. So I ended up doing a Cesarian section with, you know, with lanterns. And delivering babies, you know, normally with, with, well, also with lanterns. And you know, and so many things that we did there. And I was like, yes, this is, this is really what I wanna do. This is where help is needed. I need finish and come back here.
[00:20:59] Narration - Aaron: Returning to Ghana to practice medicine turned out to be a longer and unexpected road. Her first goal was to get more experience in a range of medical issues, including tropical medicine, pediatrics, and even some surgery. That time lasted another four years in the Netherlands post medical school, but she was getting vital training.
It was then that her mother unwittingly put into motion, the steps that would change Dr. Naa's life in every way possible.
[00:21:28] Dr. Naa: We had settled now in the Netherlands, but all four girls were now out of the house. So my mother was like, "I think I want to go back to Ghana." Because my mother had become more of a Ghanaian. You know, she came when she was 16, she had lived all her life here. And she literally, I mean, if my mother is speaking to you, you think you are speaking to a Ghanaian woman. It's only when you see her that you see a white lady. She loves Ghana so much.
So she had said to me, "You know, I just, I'm just not happy here. I wanna go back. You girls are all okay. Now I wanna go back to Ghana." And so that's where she meets Eddie for the very first time.
[00:22:03] Narration - Aaron: Eddie is Eddie Donton, founder of the West Africa AIDS Foundation and the International Health Care Clinic. I need to tell you about Eddie. I wanted to have him be a part of this episode as well because he is an amazing human being, but because of work demands we weren't able to schedule the time.
I'll start by telling you about Eddie through Naa's words. This is an excerpt from her book:
"Certain characteristics seem to come to mind when people describe Eddie. When he enters a room, his presence pervades the space and beckons for attention. He is a lean man, well dressed and articulate. When he speaks, he talks with a purposeful and deliberate manner. Eddie is direct and unyielding to obstacles."
This was the man that Naa's mother soon came to meet after returning to Ghana. It was the result of a chance encounter involving some Akita dogs that needed breeding. Eddie happened to own the same breed as Naa's mom and, never missing the chance to get to know someone, Eddie quickly struck up a conversation
[00:23:08] Dr. Naa: And Eddie, he talks a lot. He talks, he's a talkative. So he starts talking to my mother, you know, doesn't know my mother from anywhere, but starts talking. He's running this clinic, which is supposed to help HIV people. And he just started it, but it's more difficult than he thought difficult getting doctors.
So then when he mentions doctors, then my mother, you know, it raises her eyebrow. She's like, "Oh, you know, my eldest, she's a doctor." And so Eddie gets interested and he's like, "Really? Is she here?" Then my mother's like, "No, she's still in the Netherlands. That's where she studied. But she is planning to come to Ghana."
Eddie gets very interested. He's like, "Really?" So then my mother says, "Yeah, I should put the two of you in touch."
[00:23:53] Narration - Aaron: With Naa's number in hand, Eddie wasted no time.
[00:23:57] Dr. Naa: So that's how I finally get in touch with Eddie. My mother gives Eddie my contact details in the Netherlands, and then she calls me and says, "You wouldn't believe this. I met this interesting man. He speaks a lot. I don't really know, but he says he used to live in California. He mentioned something about HIV and he's running a clinic. And he's looking for doctors. So you should talk to him. So I've given him your number. He might call you." That was it.
I remember very well the first time Eddie gave me a call. I picked up the phone and he was like, "Oh, my name is Eddie. I got your contact details from your mother." And I said, "Yeah, my mother mentioned this to me. So yeah, I was expecting your call actually."
And then he started on the very first day talking a whole lot about this HIV and the NGO he has started, and how difficult it is but the need is so great. People don't have access to their care they need. People are dying of AIDS. And literally the facility he opened up is more like a dumping site. And so now he wants to know, am I really coming to Ghana to work?
And I said, "Yeah, I'm coming. That's my plan. But I don't know anything about HIV." That's what I told him. "I, I don't know anything about infectious diseases, HIV. I've never done this stuff, so I'm not really sure, but I would be interested, you know, to come and take a look when I'm in Ghana the next time." And he was like, "Oh yeah, that, that would be fantastic."
And he just kept on going and going and going, you know, and I was like, "Won't this man ever stop?" And then I remember after almost about an hour on the phone, he hanged up and then within five minutes, he called back again. And then I was like, "Oh, did you forget something?" He was like, "I, I think I forgot to say goodnight." And I was like, "Oh, okay, well, goodnight." Because it was quite late.
And I was like, what a strange person, this man is. That's what I thought to myself. And I was like, okay. And then the interesting thing is that ever since that very first phone call from Eddie, he would call like once a week. It was kind of like he was afraid I wouldn't come to Ghana. And he was bent on getting me to work at, at WAAF and IHCC. That's the impression I got. So he would call like once a week. "Oh, I'm just checking on you. You know, do you have a date when you are coming to Ghana?" And that sort of thing. "Are you still considering coming to take a look at my place?" "Oh yeah. I will come. Definitely. I will come. I will come check it out."
Eventually the calls became more frequent. So when I go to work and I come home, I'll see blinking. I put it on. It's Eddie, you know, he's left messages. Almost every day there are messages. I'm like, "Oh, this guy."
[00:26:33] Narration - Aaron: After nine months of calls, Naa finally made a trip to Ghana. All of those conversations had left Naa excited, but also a little anxious, to finally see Eddie in person.
[00:26:45] Dr. Naa: I guess, because we had already been speaking like almost every day, there was some connection already between the two of us. But just on phone. But in a way I was like, I really need to see this man face to face. So if he would come to the airport, actually I would like this.
So I landed at the airport. I'm going to the belt to get my bag. And then all of a sudden, I just get the feeling that somebody is watching me. And so I look up and then I see this man. He has found his way all the way into the, where, where we take our luggage.
And he's just suddenly looking at me and I'm like, that's Eddie. Cause he had showed me a picture. So I looked at him and then he is looking at me and then he waved and then I waved. And so I walk to him and I said, "You are Eddie." And he was like, "Yes." Then he just hugged me. and I'm like, "Whoa!"
[00:27:34] Narration - Aaron: Naa stayed with her mom, but made multiple trips to the clinic that Eddie had started at the time. There were no ARVs available. So the clinic was almost exclusively a hospice where AIDS patients would go to die.
[00:27:49] Dr. Naa: He had this concept of the hospice. So there were full blown AIDS people, people were literally on their deathbed, no families. And even if families were there, they were outside of the facility, afraid to go in. Such high levels of stigma. You could see questions on the eyes of people. As I was working there, I didn't see any sort of coordinated care. I kept asking questions, "Who is responsible? Who are the doctors here who work for them?" He said he had doctors who come in, but they go. The nurses too were not doing their jobs very well. It was a mess.
And I was like, "Oh my goodness, how can I ever work in a place like this?" First of all, you know, my knowledge about HIV is not a whole lot. And I wouldn't know how to do this, but I was very interested. I was like, "They need so much help. I need to try and do something to help these people."
[00:28:40] Narration - Aaron: At this point, we should learn more about why HIV continues to be untreated in Ghana and the rest of Africa. The UN goal for Ghana and other countries is to have 90% of HIV patients to be getting effective ARV treatment. Right now in Ghana, that number is less than 20%. The principle issue is stigma. Most people there have inaccurate understandings of the disease and they're deeply entrenched.
[00:29:09] Dr. Naa: What we really have had to deal with is people in Ghana having this idea that if you are HIV positive, they think it's a, it's a curse. You know, it's, it's something that has been put on you by some dead person, you know, that had something to do with you or had some grudges with you. It's a supernatural type of thing, and that has caused you to, to have HIV.
That's very predominant in Ghana. The other thing is the ones where people think that everybody who has HIV must be a promiscuous person. It means that you've been going about having sex with multiple people, even if you are married. And it means that you've been doing something. And I think that is what has been, you know, fueling the stigma, because obviously if you are married person and you are HIV positive, how did you get it? You, you must have gone to do something behind your husband or your wife's back. That's how they perceive it to be.
And then also the misconceptions about how you can get it in terms of, you know, casual contacts. You know, if you eat with somebody who has it, you definitely will get it. So that also fuels the stigma.
[00:30:17] Narration - Aaron: The result of stigma in Ghana means that people with HIV still often don't get the treatment that they need. There's a deep fear of being ostracized. In fact, a UN study of Ghanaians from 2014 asked, "Would you buy fresh vegetables from a shopkeeper or vendor if you knew that this person had HIV?" Over 60% of the respondents said no, even though there's no health risk in this situation.
This is where WAAF comes. Its mission is to raise awareness around HIV issues and educate people on how the disease works and spreads. At the beginning though, without adequate funding and access to ARVs, Eddie's clinic was just serving AIDS patients at the end of their life.
But Eddie was already an expert in end-of-life treatment. Before coming back to Ghana--he'd been born there, but lived in the us--Eddie ran a large and very profitable group of hospices in Southern California. His career had started in finance, but in 1994 his son, the older of his two kids, passed away from sickle cell disease. It was a shattering time that also proved overwhelming to his marriage.
The whole experience brought Eddie face-to-face with end of life care and how desperately it needed to improve for patients and families. Just one year after his son's death, he opened his first hospice in Riverside. This was before widespread availability of ARVs anywhere, including America. And so Eddie's hospice ended up with an influx of AIDS patients.
In addition to being an administrator, he also kept himself directly involved in providing care. Over the coming years, he opened more hospices nearby. Then in 1998, Eddie returned to Ghana for the funeral of a longtime friend. This visit opened his eyes to the desperate need of hospice care in that country.
After extensive research and meeting with health professionals, he opened the International Health Care Clinic in a place called Roman Ridge, followed by the West Africa AIDS Foundation one year later. This decision changed his life forever after.
Running the new clinic, along with the hospices back in California, was overwhelming. It also drained his personal finances. So at a time when most people would've given up, Eddie determined that the only way for this to work was to fully commit. So he stayed in Ghana for good.
It wasn't long after this that Naa came into his life. They grew closer during her visit there, but the big moment came when Eddie had the idea to take Naa on a surprise hunting trip. That morning Eddie was scheduled to give a radio interview and invited Naa to come along. And what happened next is one of the craziest stories I know of how two people fell in love.
[00:33:14] Dr. Naa: So the two of us drove to the radio station and he went into, you know, the recording room. He gave a wonderful talk about HIV and I just listened to it. And I was very impressed. I was like, wow, he knows what he's doing.
So after the program, I thought, "Oh, he's gonna take me back to my mother." But then on the way he says, "Oh, I'm taking you somewhere special." "Like really? Where are we going?" He says, "Oh, somewhere special. I can't tell you now." And I said, "Oh." Then he says, "Yeah, but you know, this is in the bushes somewhere."
I was like, "Oh, I don't think this is safe." Then he was like, "Oh no. I mean, I wouldn't do anything that is not safe with you." I was like, "Okay. But let's just truly make it safe."
We end up picking up this gentleman. I saw he was holding a gun and I was like, huh, what is this all about? And he says, "We are going hunting." And I'm like, "No, no, I don't. I've never hunted before. I don't know anything about guns. I don't even like the fact that people shoot their animals." I was like, well, I'm here. I mean, what can I do? I'm already here. You know, he drives myself and his friend way deep into the bushes and I'm like, "Where are we?" He says, "Oh, we come here all the time." I'm like, "Okay, I'm relying on the both of you."
So then we get out of the car. You know, we get into a very thick part of the bushes. And now he says, "This is the area where the antelopes and you know, other game, they come out. But we have to be very still." So we are standing there about 10, 15 minutes, 20 minutes. I don't see any animal.
And then, you know, his friend starts to move a little bit away. I'm like, "Where is he going?" And then Eddie says, "He's going to the other parts. These animals, they come all over the place."
And so now it's just Eddie and myself, and I'm so tired. It's late in the afternoon and we've been up all day. And so I'm sitting there, I'm looking around under the thick bushes. I'm like, "I don't hear anything. Are you sure these animals are coming?" He's like, "Be still. Be still."
So we are still, and then all of a sudden from nowhere, I hear this gunshot boom. And then I turn and I look at him. I look at his boot. I said, "Did you shoot your foot?" And then after like two, three seconds, it records in his head. Then he's like "I shot my foot!" And I'm like, "You shot your foot!"
So I get up. I run to him. The gun falls on the ground. He starts to fall to the ground. And I look at this boot and I see this huge hole in the boot. I'm like, this is not good. And I take off the boot and he has blown his toes off, the two toes.
[00:35:39] Aaron: Oh my gosh.
[00:35:40] Dr. Naa: And I'm like, now you have it done. In the meantime, there comes his friend shouting, "Did you shoot something?" And I'm like, "Yeah, his foot! You know, can you come quickly? We need to get him out of here."
He was screaming now because he was feeling the pain now. And I was like, I need to stop the bleeding. So I tied the t-shirt around. And I'm like, "We gotta get out of here as fast as we can." So the friend comes and takes Eddie on his back. We finally get to the vehicle, we put him in there and we are like "Quick! We need to get to the nearest hospital."
And that's when the whole ordeal started.
[00:36:17] Narration - Aaron: It really was an ordeal. After two days of visiting hospitals, they finally met with surgeons trained in these sorts of injuries. But with one look, the doctors immediately recommended amputation. Worried that he'd never play tennis again, Eddie refused and they left.
Dr. Naa was his last best hope.
[00:36:38] Dr. Naa: He says, "I'm not going back there. You need to take care of this food for me." And I'm like, uh oh. So I said, "Okay, I will do the best I can." So right there in his little apartment behind the WAAF and IHCC, I would go there every day. I would go there to clean it for him. And it was, it was such a huge wound and, oh, it was so bad.
But then my time came, because I wasn't done with everything I was doing in the Netherlands. I wasn't in Ghana full-time at that time. I'd come for just a period to see his facility and, you know, go back. And then if I was willing to come and work with WAAF, I would go and, you know, finish things up and, and, and come back.
So I had to go back because I was working and I told him, I said, "My time is up." And he was like, "You can't go. You are, you have to, you have to help save my foot."
[00:37:27] Narration - Aaron: Naa decided to extend her stay for two weeks. Every day, multiple times a day now would clean and dress his wound to fight off infection. Steadily Eddie's foot began to heal. Then the time came that Naa really did have to leave.
[00:37:45] Dr. Naa: He seemed to be tolerating it quite. He was even able to drive me to the airport. I said to him, I said, "No, you can't drive me to the airport." He says, "No, my car is, is an automatic car. I will use my other foot. I should be fine. Just bandage it very well for me. And I will, you know, I will manage."
But in the meantime, you know, it's just being close to Eddie this much, catering for his foot, and it had really drawn us very close together. So when he dropped me at the airport, I, I didn't really wanna go, I didn't wanna leave him in this state, but at the same time I knew I had to go. There were things I had to finish.
Oh, it was horrible. I, I remember crying and I don't know why I was crying. You know, I was crying. I was like, "I can't leave this man this way!" And I was miserable. The whole flight back to the Netherlands.
But then what I did when I got back, I quickly got in touch with one of the surgeons at the hospital where I had worked. And I said, "Listen, this is a situation I have with a very good friend. And he, you know, he had this gunshot wound. We've done all we could, but I want to see if, if, if we bring him to the Netherlands. If you can take a look and see what you recommend." And he was like, "Sure, as long as he can come, I will take a look."
So I arranged and Eddie flew to the Netherlands. The surgeon took a look and he says, "Well, whatever you guys were doing, you know, it looks like it's been very good. Just keep on doing this. The wound will heal. We don't need any further surgery. He should be able to walk. He should be able to play he, his tennis. He should be able to have a full recovery."
So Eddie was very happy. So he says, "Okay then instead of going back to Ghana, I'll stay for a while in the Netherlands." So he was with me and I guess that's really what brought us even closer together. And it moved from just being ordinary friendship to something else.
And so I said to him, "You know, just, just give me some little time to wrap up things in the Netherlands and then I'm gonna come and I'm gonna work with you. And we are gonna make this thing work."
We did our little small ceremony, uh, of getting married and everything. And then shortly after that is when I found out that I was pregnant. And so I was like, okay, you know, maybe let me just have my child. And then it would be around the time that I wrap up things. And then I, I will just move to Ghana.
[00:40:01] Narration - Aaron: I adore this story. It's the kind of love story that really makes you believe that some people were meant to be together. And in this case, it wasn't just for the happiness of Naa and Eddie, the kind you'd see in a fairytale. Their combined efforts as a couple have literally saved countless lives. And building WAAF wasn't just some happily ever after either. It was a mountain of hard work. More on that after the break.
But before we go to break, and if you enjoy How to Help, please take a moment to give us a positive review in your podcast app. And also tell your friends about the show. Those two things are the best way for us to reach more listeners. Now for a word from our sponsor.
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Dr. Naa and Eddie now have four kids of their own: three boys and a girl. That, all will building up WAAF and the clinic basically from scratch. As you can imagine, it has been challenging.
[00:41:57] Aaron: How have you been able to balance your family and the work that you do that you both do that is so demanding?
[00:42:04] Dr. Naa: Yeah, it's been very tough and I will say tougher for me as a mother. Because from day one, I have actually been working as a frontline medical doctor looking after mainly HIV positive clients, but also people who come that are not HIV. So basically running the clinic, having to do, you know, both clinical work and administration.
And then on top of that, having to cater for your family and your children, it, it hasn't been easy. And, you know, and, and also for the fact that the kids have, well, I don't why we planned it like that, but they are all two years apart. And it was quite stressful on me.
And not just even in terms of the everyday work, but also emotionally, because you deal as a medical doctor with all types of people, including children. And I have had instances where it, it hasn't gone well with infants, you know, children, babies. And then you, you see that, and then you, you think of your own and you are like, "Wow. You know, what, how would you feel if it were your own?"
Especially one time when I had, when I had to go and pronounce like a young girl. I think she was about maybe seven or six and she had died actually on the way. So when I got there, the child was already dead. But then, you know, something like this just requires you doing quite a bit of paperwork and calling family and, you know, kind of like being there for the family.
And, and then I just looked at again and I was like, "Wow, six years old. This is like my, like my son, you know, what would I do if I were the mother, I wouldn't be able to take this." So you just take it as a mother, you just feel it so badly and then you go back, your kids are there and then you are like, "Oh, this is just not fair!"
It's, it's very difficult. Trying to just separate the two.
[00:43:50] Narration - Aaron: Of course, Dr. Naa and Eddie don't do this work alone. It's also been the work of an incredible staff at their clinic and nonprofit. In her book, Naa goes out of her way to tell all kinds of stories about the faithful staff that have helped realize this vision.
These are incredible people. You remember earlier when we talked about the stigma faced by HIV patients? Well, the same stigma attaches to anyone who works or lives with people who have HIV.
[00:44:21] Dr. Naa: No, it's not just with those who are having HIV it's with anybody who is somehow connected to patients living with HIV. So, which means that people like myself and my staff. We were all known to be HIV positive, just because of the fact that we worked there. And so we would be denied access. The men to go to have a, the barber, give them a haircut. They said, "No, because we know you are coming from that place. And all of you, there is too much HIV. We don't want anything to do with that."
And so many other examples. Staff used to go to buy, like, sodas. They'll be denied it because they said, "Don't come and let people see you holding our bottles. Because if they see you holding our bottles, they think all our bottles are contaminated with HIV. So don't come here."
So it's been, it is been very hard. Not that to say it bothers me. I, I don't really mind that people think I'm HIV positive , but I know it has affected some staff. Their children are being laughed at at school that, you know, "Your mother is HIV positive." Only for the fact that she works, you know, in a facility that caters for people living with HIV.
[00:45:25] Aaron: Why do your staff keep coming? Why do they keep working for you despite all that?
[00:45:30] Dr. Naa: You know, that's a great question. And most of my staff, especially those at the clinic, are staff that have been with us for the longest. I mean, if anybody has left, it has been maybe because they had a very unique situation. But most of the staff are the ones that have been with us all this time.
And I, I just think we have come to build a strong team at the clinic. We all work together when it comes to HIV and we support ourselves 100%. We take care of ourselves. Let me put it like that, because it is not easy. We get stigmatized. We get looked down upon. We deal with very difficult situations. Sometimes, you know, not just the direct medical care we give to people, but the psychosocial, which is, which is really the toughest part. What we go and see in people's homes, what people come and tell us. And how we have to deal in trying to save a couple's relationship, just because one has HIV and one doesn't have.
And ,you know, mothers who have found out that they're HIV positive and want to get pregnant and are so afraid. Young girls who have found out that they are positive and think that's the end of their life. Because in Ghana, you know, a young girl, at some point you need to get married. You need to have children. They come to us. What should we do?
We are constantly dealing with.Very, you know, intimate issues and a lot of psychosocial problems. So it's very important that we take care of ourselves. And I think as a team, we really do. We look out for one another and I think that is really what has kept us going all these years.
I am very open. I make sure they know I really appreciate them. Where they don't perform, I tell them. But where they do perform, I commend them. When they do great things, I make sure they know about it. And I think that is what has really kept them going, you know? And they say good things about me too, so, which is good.
[00:47:25] Narration - Aaron: I could make an entire series of episodes just about Dr. Naa, Eddie, and their experiences building WAAF. Instead, I strongly encourage you to read her book, Hardship and Hope. You'll find a link to it in the show notes, but here's Dr. Naa summarizing what those early years were like.
[00:47:44] Dr. Naa: The little we had, we would pay the staff, you know, and we would be last. And many a time we would end up not having any money to pay ourselves. But then it's amazing how we were able to, to, to just, you know, carry on. But there was no way you could call this a salary or even an allowance. Gradually we started getting some funding in the beginning. It was also not anything to write home about.
And so it continued for a very long time that way. We must have been getting some help from somewhere to push us through that. You know, you don't realize it is there. But it takes you through, you know. And it's amazing now. Some new staff that have joined WAAF, because of projects that have come on board. I just look at them and I'm like, "You don't know what we have been through!" You know, because now everything is so much easier. Everything is budgeted for. I'm like, "Are you for real?"
[00:48:38] Narration - Aaron: The work of the foundation and clinic has grown dramatically. They no longer provide end-of-life care because these days they can treat patients with ARVs. After 20 years, they do more and they reach more people than ever before.
[00:48:53] Dr. Naa: Oh today in total, we have almost 50 staff now.
[00:48:57] Aaron: Wow.
[00:48:57] Dr. Naa: Yeah. Between the two, yes. And it's amazing because we started maybe with about six, I think, and now we've, we've grown to be about almost 50. And then we have lots and lots of volunteers, peer educators, case managers, paralegal.
[00:49:14] Narration - Aaron: There is still a risk of donor funding dropping. Much of their support comes from international agencies and that resource is at risk, especially after COVID. But the need to combat HIV stigma and to treat patients continues.
[00:49:29] Dr. Naa: And I think that is where sometimes we are a little bit afraid still because we know donor funding is dwindling. There are so many other areas that need help. Look at COVID. You know, and so we know that gradually it is beginning to drop. So that's one challenge.
The other thing is there is still quite some level of stigma. It's unfortunately, leading to still quite a number of people ended up having full blown AIDS, which I feel with accessibility to ARVs, we shouldn't be seeing that much anymore of AIDS patients. Yeah. But we are!
[00:50:01] Narration - Aaron: If this is inspiring you and you want to jump into help. I asked Dr. Naa how to get involved.
[00:50:07] Dr. Naa: Because we talk about HIV and then we talk about all the things that come with it, people tend to think that if, if you wanted to help us, you have to be a medical person. Absolutely not! It's a whole organization we are running. And, and then, and then of course we have the clinic.
Yes, it is more public health, but there is so much that comes to play. You know, we are always looking for anybody who could help us in marketing. If there's anybody who is a business minded person, they could help us. Because like I said earlier, you know, donor funding is dwindling and we need to find a way to sustain ourselves and hIV is not going to go away tomorrow. You know, it's, it is here to stay. And so we need to keep going on.
We look out for people to help us in the area of publicity, people to help us in the area of communication. How do we use social media, for instance, to, to promote health education? Anybody, you know, anybody. You, you don't necessarily have to have a health background. Once you come here, you will find something that you can do that will contribute immensely to, to the work that is going on.
[00:51:15] Narration - Aaron: We have just a little time left, so I wanted to ask Dr. Naa some deeper questions about death, hope, and how to make a difference.
She shared a story with me from years ago when a teenage boy came into the clinic because of an eye infection. It turned out to be cancer, and it also turned out he had AIDS due to an HIV infection he'd carried since birth. The cancer ended up spreading to his jaw, neck and shoulder. Dr. Naa spent years treating him almost daily, cleaning his wounds, until finally he passed away.
Both Dr. Naa and Eddie have seen enough death to cover a dozen lifetimes.
[00:52:00] Aaron: What are some of the lessons you've learned about death that have been surprising to you, or lessons that you, you would want other people to know?
[00:52:08] Dr. Naa: Yeah, that's interesting. The thing is, you know, because I think I have seen so many people die and like you rightly said that, you know, my own family, it has made me think about death. I have actually been holding people's hand when they passed. And then I, I say to myself, I look at them and I'm like "A minute ago you were here now, where are you? What has happened?"
I haven't found the answer. I just don't know what happens when we die. Sometimes I say to myself, I think we just cease to exist. Sometimes I say to myself, "Is that really it?" And I try not to think about it because I say to myself, if I think about it any deeper, I will just drive myself crazy because, you know, the answer wouldn't come to me.
But what I have learned, and I think just because of having witnessed people like going through the process, is that I feel when people finally die, there's peace. That's what I think. Regardless of whatever it is that you were going through, there is peace. And I know it is sad for those of us who lose a loved one, but I think because I feel they are at peace, after we go through the morning process, getting to understand that we will not see this person again here, you know, on earth, we should be satisfied that.
They are at peace. That that's how I, that's how I feel it, you know? And that's what keeps me going.
[00:53:32] Aaron: What brings you joy when the work is especially hard? What is it that helps you find joy and happiness in spite of the hard things?
[00:53:39] Dr. Naa: I, I really believe just knowing that I have been able to be a part of making someone's life meaningful. I think that is really what keeps me going and in the past, especially when we didn't have lots and lots of like easy access to treatment, and people were really suffering, and families would give up on people. But you go to the extreme, even though, you know, you don't have the power to, to make somebody well. You feel you have to do what is in your power, you know, to, to be able to contribute.
And then you, you are able eventually to save some and then you get the feedback from them. "Oh, Dr. Naa, we thank you so much. We know we can't do much for you, but your reward is, your reward is in heaven." That's what they always tell me, you know, and then, and I'm like, "Well, well, thank you, you know, thank you."
And I'm just so glad that I've been able to make somebody have a meaningful life. And even when people have lost loved ones that were in my care, but then they come back and say, "Doctor Naa, we just wanna thank you and your team. We saw how much you did for them. We appreciate you so much." That alone, just the appreciation that they know you did what you can.
You can't perform miracles, but you go to the extreme to do what it is that you can to help someone. I think that is what really gives me motivation to carry on. Because there's always hope! And so don't let that hope slip away. Do what you can to keep the hope. Even if somebody dies, again they, they are at peace. The loved ones that are left behind appreciate the fact that, you know, you did all you could to help.
I think that is really what keeps not just me, but my whole staff, going
[00:55:20] Aaron: A lot of my listeners are people who want to make a difference in the world in whatever ways that they're, they're trying to do that.
[00:55:26] Dr. Naa: Yes.
[00:55:26] Aaron: What advice do you have for someone with ambition to tackle the world's big problems?
[00:55:32] Dr. Naa: Oh, well, I think, you know, the world is a very hard place and thankfully we have good people.
But despite that, your goodness will always have challenges. And I think you shouldn't let these challenges sit in your way. I think every little contribution a good person makes in this world, it counts toward something. And we all bring our little goodness. And that is what makes most part of the world, even though it's challenging, still have quite a level of goodness.
So I will just say, if you have anything to do, don't think it is too small. Every small bit adds up in whatever way. So please go ahead and do it. And if you face challenges, let the challenges be the ones that will even make you stronger. Get up and rather move on with it, and you will make a difference.
[00:56:22] Narration - Aaron: I think by now you understand why I started by telling you about that amazing waterfall. That unstoppable, invigorating force from her birthplace is the best image I can think of to describe Dr. Naa Ashiley Vanderpuye-Donton.
I want to share with you an excerpt from Dr. Naa's book. Near the end. She writes this:
"I will admit that I am mentally, emotionally and physically drained, but I will not say that I am burned out. I continue to hope that things will get better...My clients motivate me with their kindness and optimism...My key to happiness is to appreciate what you have now and to not worry about what you do not. Have material items are not what make one happy...It has been a privilege to work in the field of HIV and Ghana, and I am extremely grateful for the person I have become through this work."
I hope you've been inspired like I have by knowing Dr. Naa and Eddie. I'm so deeply grateful that she took the time for this interview. Their story is one that I want the whole world to know. If you want to help them in their work, visit waafweb.org. You can also find a link in the show notes for this episode.
In the next episode, I'll be talking with a person who might have actually made the phone case that you're using right now. His name is Jim Parke and he's the CEO of Otter Products, the global leader in mobile device protection. And while mobile phone cases will come up, the real topic of our conversation is how to build a company with a higher purpose. You're going to be amazed at how the right perspective on business can turn any company into a force for good. Be sure to subscribe in your podcast app of choice. You can hear that, and all of our past and future episodes.
If you enjoy How to Help, please, please take a moment to give us a positive review in your podcast app. It really helps us to reach more listeners.
And if you want to stay up to date with a podcast and my other work, subscribe to the How to Help email newsletter, where I share ideas about how to have more meaning in your life and in your work. You can subscribe or read the archives at how-to-help.com.
Our production team for this episode included Ty Bingham, yours truly, and Joseph Sandholtz, who also edits and mixes our audio.
Our music comes from the Pleasant Pictures Music Club. If you want to use their music in your projects, you can find a link and a discount code in our show notes. And finally, as always, thank you so much for listening. I'm Aaron Miller and this has been How to Help.
Everyone needs and deserves a home. It’s our place to be safe, healthy, and loved. In this episode, we’ll learn from Jonathan Reckford, CEO of Habitat for Humanity International and author of the book, Our Better Angels. Jonathan will teach us about the critical failures that are keeping people from having a safe and decent place to live, as well as the solutions that work.
We'll also learn about Jonathan's winding career path to CEO of Habitat, one that took him through investment banking, real estate, retail leadership, church management, and even a stint as the head coach of the Olympic men's rowing team for South Korea. Jonathan will share how he eventually found his professional home at Habitat.
About Our Guest
Jonathan T.M. Reckford is chief executive officer of Habitat for Humanity International, a global Christian housing organization that has helped more than 39 million people construct, rehabilitate, or preserve their homes. A graduate of UNC-Chapel Hill and Stanford University, Jonathan has been leading Habitat since 2005 and was named the most influential nonprofit leader in America in 2017 by The NonProfit Times. He is the author of Our Better Angels: Seven Simple Virtues That Will Change Your Life and the World. Jonathan and his wife, Ashley, have three children and live in Atlanta.
To learn more about how you can develop ethical skills that turn peril into opportunity, visit http://meritleadership.com.
Pleasant Pictures Music
Join the Pleasant Pictures Music Club to get unlimited access to high-quality, royalty-free music for all of your projects. Use the discount code HOWTOHELP15 for 15% off your first year.
Episode Transcript
[00:00:00] Jonathan Reckford: And then to my enormous surprise, they said, "We see all this rowing in your background." I'd been a competitive rower. "And we just, we qualified because we're the host country and we just fired our rowing coach. Would you help coach our rowing team?" and, and I said, no, I'm completely unqualified. You know, they kept coming back and saying, "We really want you to consider this."
So I actually left Goldman early, went to the US rowing coaching college. The coaches, US coaches were very generous and not very scared of the Koreans. And so I ended up living in the Korean training camp with all the coaches and athletes for that year.
[00:00:30] Aaron-Narration: Hi, I'm Aaron Miller, and this is How to Help, a podcast about having a life and career with more meaning, integrity and impact. This is Season Two, Episode One: Home.
Before we begin a quick programming note, How to Help is shifting to a monthly podcast. Each season will still consist of 12 episodes, but new episodes will now come out throughout the year, rather than in one big bunch like they did last season. We hope you subscribe in your favorite podcast app so you can get every new episode.
Growing up, I lived in 12 different houses. That puts me well above the average, which is less than half that according to a study by the MacArthur Foundation. Neither of my parents were in the military, so that's not why we moved a lot. But our family's story of job changes and divorce is far from unique.
And I technically shouldn't have used the word "houses." Eight of those places were what most people would call a house, but two were condos, one was a townhouse, and one was actually a cabin. For the curious, the cabin was in West Yellowstone, Montana, while the rest were scattered around other parts of Montana, Colorado, Idaho, and Southern California.
But all of them were home, if longer for some places than others. I feel fond feelings for all of these homes, partly because each one offered its own unique experience. One of them was in the hills of San Diego County, for example, where in the undeveloped places, my brothers and I would explore by jumping from one massive rock to the next, never having to touch the ground. In another, this one in Montana, we would run around the house at night barefoot in the snow, and then rush inside to warm our feet at the red brick fireplace.
I could go on with stories like these, just as anyone could—as you could— about Christmas mornings, favorite hiding places, and neighborhood games of kick the can with kids I'd only know for about three months because our stay in that house was so short.
Most importantly, even though we moved a lot, I always had a home. Over half a million Americans are homeless right now, and around 20% of those are children. More than 13 million Americans have experienced homelessness, at some point. My dad was one of them. He slept on California beaches, not long before he landed a new job that actually made us pretty wealthy for a few years. The number of people who have been homeless rises to 26 million if you include people who have doubled up with another family as a result of losing a home.
This episode, isn't about homelessness per se, but about the fundamental human need for home. It is, I think, one of the truly universal traits of every person's experience, whether in abundance or in absence. The idea of home spans all of our stories, poems, and songs. It's where all of us can feel that we really belong.
My guest today is Jonathan Reckford, CEO of Habitat for Humanity International, and author of the book, Our Better Angels. Most famous perhaps as the favorite charity of US President Jimmy Carter, you probably think of Habitat as the group that uses volunteers to build homes for people. They do that here in the US and around the world, but they also do so much more. I hope you enjoy learning about their global efforts to build a world where everyone has a decent place to live.
You're also going to enjoy hearing Jonathan's personal story and his career path that ultimately led him to his professional home at Habitat. So let's get started with this beautiful little story about why Jonathan loves his work.
[00:04:20] Jonathan Reckford: If you think about, you know, 1.8 billion people needing housing, you can get discouraged. But I think what sort of keeps me going, I think that's true for so many, is when it becomes personal, when you see the impact that safe and affordable housing has on a family. And I think about just a, a tiny story. I was coming back from the airport. My plane was delayed, it was midnight, and I was going to be back at the airport at 6:30 in the morning. And I was having a little pity party. And I'm, you know, pulling out of the parking lot, and the parking at attendant sees my Habitat logo on my jacket and "Are you part of Habitat?" I said, "Yes, I am." And he said, "Well let me tell you, I bought my house 12 years ago and it changed my life and my kids are doing well."
And we caused a traffic jam as I got to hear his story. And it's just that reminder that, you know, we get to be part of something that really is transformational. And that I think, you know, gives you the, the fuel to keep going even when there's certainly plenty of challenges in, in trying to make our mission come to life.
[00:05:16] Aaron-Narration: You might have noticed that the parking attendant in Jonathan's story said he bought his house through Habitat. This gives me a chance to clarify a common misconception about their work Habitat doesn't give people homes, but rather offers them an affordable way to purchase a home by having them earn what they call "sweat equity." The aspiring homeowners contribute in a variety of ways that can include working on site to help build their own house, helping build other houses, feeding volunteers, or staffing Habitat's, retail stores. More on those stores in a minute. In the end, they end up purchasing the house with a mortgage, which they pay just like anybody else.
[00:05:56] Aaron-Interview: This is also part of what's innovative about the model, right? Is this, isn't just sort of the way most people think of public housing. This is a path to ownership that involves investment, not just of time, but also of a purchase from the people that are, that are eventually moving into these homes. Why is that the approach? What is it that makes this the model that has worked for so long for Habitat?
[00:06:19] Jonathan Reckford: I think deep in the foundation, as I talked about where it started, those principles have really held true. Now our tactics have, have changed dramatically over time, but the basic idea was the idea of partnership and the belief that there is dignity in that partnership. And that in some ways, one of those founding sentences was no one can live in dignity until everyone lives in dignity. But that idea of partnership housing means we have three core criteria:
First that they are too low income to be able to get a traditional bank loan. So we're trying to serve a group that, that are not served by the market. Second, that they're willing to partner. And for us, that means the willingness to put in what we call "sweat equity,' where they put in hundreds of hours of literally helping build their home and their neighbor's homes, but also taking classes in financial management and home maintenance. So that they're really well prepared and have clean credit by the time they close on their home.
And then third that they are able and willing to pay an affordable, no- profit mortgage that then we recycle those funds back in the same community. So as those families make their payments, they're not only earning their equity, but then they're actually creating the opportunities for other families to have their chance.
And I think part of that has been why, even in the, the worst part of the housing recession 12 years ago, when in some markets, foreclosure rates across all income bands went up to 10, 15, even 20%. Habitat foreclosures went up to about 2%, even though we are sub, subprime lenders. But it's that preparation and sense of community and partnership that I think has made the model so powerful.
[00:07:46] Aaron-Narration: There's an elegance to this model that's now proven itself over and over. By having people earn their way into their homes, and then recycling the returns back into communities, Habitat stretches its impact to reach even more people. It's an idea that Jonathan calls leveraged philanthropy.
[00:08:06] Jonathan Reckford: It's very powerful. I talk about it as leveraged philanthropy. And we have an extra element, um, called our Habitat for Humanity ReStores. That's a chain now of over a thousand retail stores, primarily in the US and Canada, but also in Australia, New Zealand, Philippines, Northern Ireland, and a few other places. And, uh, and those are home product recycling stores where we take used products, anything that can be taken out of a house and, and salvaged and resold. And that's now over a 500 million dollar business that generates last year I think about 150 million in net revenue for our affiliates that again can go back into home building. So, the combination of those mortgage proceeds and the store profits plus philanthropy then allows us to really amplify our mission.
[00:08:48] Aaron-Interview: We have a ReStore near us and we love it.
[00:08:50] Jonathan Reckford: Oh good.
[00:08:51] Aaron-Interview: We, in fact, when we were renovating our home, we made many trips to ReStore . And one of my favorite parts about the ReStore model is not just the, the economic benefit, um, that it produces for local chapters, but also the environmental impact that it has. I mean, this is all stuff that are you know, perfectly good building supplies that would otherwise go to landfills.
Absolutely. No, it's, it's a wonderful kind of triple bottom line because we've kept hundreds of thousands of tons of materials out of landfills, uh, year by year. And, and, uh, so it really is a nice way to do good.
[00:09:21] Aaron-Narration: If you haven't been to a local ReStore, definitely go there before a big box retailer for your next home improvement project. While ReStore may not always have what you need, they often do. At the ReStore near me, I've bought light fixtures, paint, supplies, tools. All of this is perfectly good stuff that would be sitting in a landfill instead.
The Habitat home buying program and retail stores are remarkable for their efficiency, leveraged philanthropy as Jonathan calls it.
So here's the thing: the Habitat model is famous for communities of volunteers or in other words, novices coming out to build homes. Rather than only hiring experienced building crews, Habitat deliberately invites volunteers to help in the construction. This kind of thing flies in the face of efficiency. Economically speaking, we get far more bang for our buck when people specialize in their professions. There's just no way that a group of people working in banks, car dealerships, restaurants, or heaven forbid, universities are going to build a house more efficiently than a team of pros. Trust me, you don't want professors in charge of building your house. This sounds like the kind of strategy that would make any economist or business person roll their eyes.
[00:10:39] Aaron-Interview: If you wanted to build a house efficiently, you wouldn't assemble a bunch of random strangers. You'd find professionals who are skilled at it. Can you talk about why it is that you rely so heavily on volunteers?
[00:10:49] Jonathan Reckford: We think in ways it goes back to the very roots of Habitat where it started in south Georgia and then in, in West Africa with people coming together in a community model to help , originally share cropping farmers, move out of shacks into simple, decent homes. The pastor who came up with the idea of Habitat was named Clarence Jordan, and he had started an interracial farm in 1942. And you can imagine that was ahead of its time and not very popular. And in the sixties, the farm had been bombed and boycotted and harassed and, and was really struggling.
And he pulled a group of people together. And wrote this incredibly prophetic letter that really was, again, way ahead of its time, laying out an idea of impact investing called the Fund for Humanity. And that eventually became Habitat for Humanity. And what he said, and I think it was so brilliant is,
"What the poor need is not charity, but capital. Not case workers, but coworkers. And what the rich need is a wise, honorable, and just way of divesting themselves of their overabundance."
And he had a view that everyone has something to give, and everyone has something to gain, when they work together. And I think that ethos, that it's a partnership, we don't build four families, we build with families. And that experience of building relationship and community is so powerful and so missing in society today. And so for us, the volunteer piece is not critical from a construction strategy, but it's a core part of our mission from a social change strategy. And to some extent, if we don't create relationship, we can't change hearts. And then it's very hard to overcome NIMBY or to create the policy changes that we need to really enable everyone to have decent housing.
And so, so we see volunteering as a critical component, but much more in terms of the way that we change society's hearts than than to specifically be builders .
[00:12:33] Aaron-Narration: In that same letter jonathan just quoted Clarence Jordan also said this,
"We fiercely compete with one another as if we were enemies, not brothers. We only want to kill human beings for whom Christ died. Our cities provide us anonymity, not community. Instead of partners, we are aliens and strangers. Greed consumes us and self-interest separates us and confines us to our own group."
Jordan continued, "We must have a new spirit, a spirit of partnership with one another." He wrote that letter in 1968, though it would be easy to think that Clarence Jordan wrote it for today. Prophetic indeed.
And so while it might not be the most efficient way to build a home, bringing people together in an act of service is meant to build something more.
[00:13:28] Jonathan Reckford: And one of the observations I've had, and that I've loved about Habitat, is that actually going out and serving together is one of the best ways to build relationships and have difficult conversations. And so I have built with blacks and whites in South Africa, with Protestants and Catholics in Northern Ireland, with Christians and Muslims in Egypt, with Hindus and Muslims in India. And it's not so, it's not so funny anymore, I've even built with Democrats and Republicans together. So it shows that even the greatest barriers can be, can be crossed.
But we have become economically divided. And I actually would suggest that one of the largest divides today is an economic divide. And then there's a racial component embedded in that.
One of the programs I love that COVID has forced us to suspend temporarily is our global village program where volunteers go overseas. And again, that's not because it's a good way to build houses, but I have seen just transformation happen when somebody spends a week or two weeks in a community with families and builds relationships.
And I'm very clear when I lead a team of volunteers that we're there to learn and build relationships. And we have a responsibility to take what we've learned and then go do something meaningful about it. They don't really need us there to help build the house. So we'll work hard while we're there. But it really is the, the building experience as a vehicle for relationship building. And, and in a way that's a relatively small part of our total work, but it's a really important part to me.
Some of our scaling work is much more about making markets work better so the families across the world can actually improve their own housing. And that's where we've moved from the thousands to the millions in terms of impact. But I love that more direct and personal and relational aspect of our traditional work. And we always want to have that element and I would actually argue that's needed more than ever right now in this, uh, highly polarized time.
[00:15:10] Aaron-Narration: You might have been surprised to hear that community home building is a small part of what Habitat does. The reason for that is scalability. It's simply impossible for Habitat volunteers to build enough homes for the people who need them. That's because, as Jonathan noted, markets need to work better in major parts of America and around the world. Affordable housing is a problem driven by disparities in wealth, not politics. The wealthy of all political persuasions push for housing policies that price people out of their own communities.
NIMBY, an acronym that stands for "not in my backyard," describes the pervasive opposition to higher density and more affordable housing, including opposition to the people who would live in it.
[00:15:56] Jonathan Reckford: I grew up in a college town. And I talk about that all the time, Chapel Hill, North Carolina. When I grew up, everybody who worked at the university could live in Chapel Hill.
Now you, you forward 50 years later, 40 years later, and only the wealthiest faculty, you know, in the med school or the business school can, can afford to live in town. Forget service workers, junior faculty can't afford to live in town. And so what used to be a mixed income town has really become an economically divided town. And people are having to commute in from far away.
And this issue is a bipartisan issue. Sadly, otherwise goodhearted people when it comes to welcoming or creating mixed income communities become less so. And NIMBY, "not in my backyard" in, in, California, it's BANANA, "build absolutely nothing anywhere near anything."
By making it extremely expensive to build or very difficult to build, and the way things are zoned, it really has exacerbated this challenge of supply. And if you think about college towns, they have an extra piece in which four students can actually afford to pay way, way more rent than a family can afford to pay.
So what happens then is students squeeze out rental housing from families. And again, people get pushed further and further out. So we have to build more. It doesn't mean we have to build more everywhere. But we've gotta build more somewhere.
And mixed income doesn't mean every street has to be mixed income. But we think about schools. What we know in the inequality data to be overwhelmingly true is that low income children who grow up in mixed income communities still have quite good social mobility. The American dream really holds. Low income children who grow up in concentrated poverty have almost zero social mobility. It takes a minor miracle for change.
So the data is clear. It's really about the heart change. And maybe it circles back to sort of the, the that Habitat's volunteer work is less a construction strategy than a social change strategy.
If we can change that perspective from "those people" to "Wait a minute. Shouldn't the person taking care of my child in daycare, be able to live in our community. Shouldn't my pastor be able to live in our community. Shouldn't the person taking care of my mom. Shouldn't be that police woman who is protecting our neighborhood. Shouldn't all these people actually be able to live in the same community with us?" And if we want to do that, at least around transit in logical places, we've got to increase density.
[00:18:07] Aaron-Narration: I saw this very issue play out in my own city. We're a college town too, housing tens of thousands of students. There's immense demand for what little affordable housing there is such that we even fell below a state mandated minimum. The city council considered loosening zoning rules to allow more houses to rent out accessory apartments, what are called additional dwelling units or ADUs.
And residents came out in force against the idea. One resident said he moved a Provo for the nice neighborhoods and didn't want to live in a quote "student ghetto." Of course, focusing on students alone, ignores all of the other people in our community who need affordable housing. By trying to squeeze out students, we squeeze out all the other people jonathan mentioned.
In answer to an email that I wrote supporting the zoning change, a city council member replied to say how discouraging the opposition had been. In the end, the council capitulated and our community continues to have one of the highest housing inflation rates in the country.
Some version of this story is probably playing out where you live, too. Around the world, housing pressures are only going to get worse.
[00:19:23] Aaron-Interview: As we talk about the challenges of Habitat, what are the most urgent ones you're thinking about and worrying about now?
[00:19:29] Jonathan Reckford: Well, sadly COVID has become a crisis on top of a crisis. So in many ways we had a housing crisis globally before COVID, and COVID has both revealed and exacerbated that. And so even before COVID, for instance, in the United States, you had 18 million families spending over half their income on renter housing. And, and you think then you have to make unacceptable choices about what you don't spend in terms of education and health and food and energy.
And so, so we already had so many people struggling with affordability, and then COVID really exacerbated this divide, where for people with housing and with assets and knowledge jobs, COVID was a health crisis, but economically actually has been a positive thing. The markets have skied, asset prices have exploded.
Now, if you're in the service economy or the lower income tiers in our society without assets, it's just furthered the gap because now you can't possibly afford it. We've seen housing prices growing at the fastest increase in history in our high income countries around the world. And so affordability has become even further out of reach.
And then in low and moderate income countries around the world, housing hasn't gone up as much, but incomes have gone down. So in both con-, really all our contexts now we've seen affordability get worse. And, and that's the urgency.
[00:20:45] Aaron-Narration: It's here that I want to share another story. The only time I ever saw my dad become truly overwhelmed was because of a house. He worked in commercial real estate for much of his life, and that was a boom and bust business. Our family was in the throes of another bust and the expensive house that we were in became financially impossible for us.
I was in high school at the time, and I can still remember vividly walking into my parents' bedroom to find my dad sobbing. I'd never seen him like that before and never did again since. He had just gotten news that the bank was foreclosing on our house. I was still young and naive enough that I didn't fully appreciate the moment, but I understand it now.
These days, my family and I are lucky enough to live in a house and community that we love. And we've been here for almost nine years. It's the longest I've ever lived in one place. I'm overwhelmed at the thought of bearing the weight of that same moment that my dad did. It breaks my heart every time I think back on it.
These problems persist and get worse because many people are blessed enough to never have this kind of experience. People in power statistically are more likely to have come from good housing. So they have a harder time appreciating the urgency of its absence.
[00:22:11] Jonathan Reckford: The other challenge, I think, on the "why" is that most people in positions of power and influence grew up in good housing, which is of course self-fulfilling. So I think it's not always visceral in the same way that education and health is. We all experience good health or poor health. We experience education. Many, many people have never experienced poor housing. It's it's making visible that invisible problem for people who've never known what it is not to have good.
[00:22:36] Aaron-Narration: This lack of understanding is a practical failing, not just a moral one. Decent housing is among the most high impact ways to improve the life of a family. If you find yourself wanting to help people and feel overwhelmed at where to start, housing is a great place to get involved.
[00:22:54] Aaron-Interview: There are a lot of different ways to help people. What is it that makes helping them get into home so unique compared to all the other ways that we can help?
[00:23:02] Jonathan Reckford: It's such an important question. And we realize sometimes we jump right by the why and get to the, the how and the what. And, and I would say, of course, there are so many important causes and we've been guilty sometimes as other nonprofits have of saying, well, if we just solve education, everything will be great. If we just solve health, everything will be great. If we just solve income everything will be great. Housing is not the only need, but what I would argue is in many ways, it's a prerequisite for all the other things we want.
So we know it's so deeply correlated. If you have good stable and healthy housing, then the health benefits for a child are significant and measurably better. If they are healthy, then they do better in school. If they do better in school, they have a better chance of getting income and being able to support themselves. So there's a whole parade. If you pull housing out of that equation, the chances of a child staying healthy and doing well in school plummet.
And so what we know is, is in many ways, it's a, it's a core piece of the foundation. But we also know that you need all those elements for a healthy community. And so increasingly we want to make sure not only that we build good, healthy houses that are affordable, but we build them in healthy communities where a child can grow, as we say, into all the God intends for her life or his life. And so it is certainly not sufficient, but, but if we don't deal with housing, we won't achieve everything else we're trying to do.
[00:24:18] Aaron-Narration: This is a good time to tell you about the range of programs that Habitat and its affiliates operate to improve housing in communities. In addition to home construction, they help improve housing for senior citizens so they can age in place. They respond to disasters with emergency housing. And they provide financial education to prospective home buyers. All of their efforts are being driven by research backed insights and to what creates measurable improvements to living conditions.
For example, their neighborhood revitalization program is based on a quality of life framework that measures the needs in a community so they can target the improvements that make the biggest difference. There's a spirit of innovation at Habitat that keeps them looking for new ideas.
[00:25:04] Aaron-Interview: What have you not tried yet at Habitat that you want to try or that you think needs doing.
[00:25:10] Jonathan Reckford: Yeah, I think one of the areas, this was fun because we're doing a lot of experimentation around what we call market development, one of the areas I think we have under invested in our new ways of building, especially in the, in the high income context. So if you think about the way a house is built in the US, it doesn't look that different than a house being built 50 years ago.
And you think about all the innovation. And so I think we need to do more. We've done lots of tests. So we actually just built our first 3D printed house in Phoenix. And we've had all sorts of net zero and different kinds of houses. But I think, you know, there are chances to scale with modular, which is, I think misperceived and, and we, where houses could be built in areas that don't have a lot of volunteers, but have a lot of need and the volunteers and families could finish the houses, but you would leverage the skilled labor and be able to build much faster with modular partners.
I think these partnerships, we, I'd love to see more of where private builders are building communities and invite Habitat in and have a Habitat component of a bigger community, just as Habitat sometimes is developing larger subdivisions and inviting private developers in.
But, you know, can we both model and participate? In creating mixed income, but I do think new, new building techniques. We're equity owner with our shelter venture fund in the first 3D printed house company in India. And they just built their first houses. And I do think finding new sustainable ways to build faster and, and less expensively is a key part of the future.
[00:26:32] Aaron-Interview: When you think of 10 years from now with Habitat, what do you hope to see? I mean, there's so much, you're doing so much yet to be done. What do you hope the next 10 years?
[00:26:42] Jonathan Reckford: I think for me, it's, it's expanding on and living into the strategic direction we've already started, which would be not to build our way out of the need. And, and in some ways the, the huge pivot for us at Habitat was moving from how many houses can we build, which was a great goal to, "What would it take to meaningfully reduce the housing deficit and every geography that we serve?" And to do that forces a more systematic approach to, to lowering barriers.
So what I'm really consumed with now is how do we lower the barriers so that markets work for low income families, whether they're in Cambodia or in Atlanta? And we're trying to address all of those with our market development work and our center for innovation and shelter. And we become a global leader in housing finance.
Now the US, I would say the market is broken. It's not, you know, it's not able to build housing that's affordable for a huge swath of our population. So when I think of Habitat 10 years from now, my hope is we would be the most influential housing organization in the world, measured not so much in how much we have built, though I hope we'll build a massive number of houses, but measured in the fact that we can actually see housing deficits going down and the supply of housing meaningfully increasing for families in all the, the countries that we.
[00:27:55] Aaron-Narration: Think of all the ways that our homes can be better, they could be more efficient, more comfortable, more resilient over time. They could be easier to finance or could adapt better to the needs of families as they change from one year to the next. Working and schooling from home during COVID revealed a whole host of challenges in the places where we live. When we consider how essential a home is to our wellbeing, it makes sense to put more creativity into making homes a place where we can flourish.
And for that to happen, we need more people to have decent homes. Habitat for Humanity isn't the only organization working on this problem, but they are tackling the housing issues faced by those who are at the greatest risk.
If this is something that motivates you too, you can learn more about the impact and meaning of their work in Jonathan's book, Our Better Angels. It's full of beautiful and motivating stories from Habitats programs around the world. And if you're ready to jump in to help, visit Habitat.org to learn more.
Now, let's take a break for a word from our sponsor.
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Here in the second half of this episode, we have a chance to learn about the path that led Jonathan Reckford to becoming CEO of Habitat. Like all of our stories, his story begins at home. We'll begin with the legacy of his remarkable grandmother, milicent Fenwick. Representative Fenwick was a member of Congress from 1975 to 1983, representing New Jersey, where she championed causes like civil rights and prison reform. Legendary newscaster Walter Cronkite called her the conscience of Congress.
[00:30:34] Jonathan Reckford: You know, she had, in some ways, a storybook life in some ways, a really hard life. And as I got older, thinking about how awful it was, her parents were on the Lucitania when it was torpedoed by the Germans. And she lost her mom at a young age. She, you know, never finished high school because she went to Europe, which was exciting. And she was actually very well educated.
But then had a terrible marriage at a time where divorce was scandalous and had didn't have a high school diploma, so she couldn't get a job. Started doing copywriting and modeling and ended up being the war editor for Vogue magazine.
And then went into public life at quite an advanced age and started in the state legislature in New Jersey and led the civil rights commission for the state of New Jersey for 14 years, starting in 1958.
[00:31:16] Aaron-Narration: Jonathan's grandmother was a critical influence for the way he thought of his place in the world. Listen to how she shaped who he is.
[00:31:24] Jonathan Reckford: I was actually just reading one of her books and it's remarkable how her calls to action from the 1960s are still relevant today. And she had a huge passion for justice and the her life verse from, from scripture that she would quote to me almost every time I saw her was from Micah 6:8. She said, "He has shown you, man, what is good. And what does the Lord require of you? But to act justly, love mercy, and walk humbly with your God." And those were her, her marching orders. And, and slowly that's become a, a life verse for me as well.
And then she would ask the grandchildren what we were gonna do to be useful. And her idea of the good life is we're supposed to be useful. And I found her fascinating. Originally I was gonna go into politics because I thought she was so cool. And she was such a fighter for human and civil rights. And I really respected that.
And she was not your conventional grandmother. She, uh, it was funny. She was stubborn. She smoked cigarettes and, and got emphysema. Her doctor said she couldn't smoke cigarettes anymore, so she smoked a pipe, which was a little unusual. She was this elegant, patrician woman, and who cared so much about poverty issues.
And Gary Trudeau met her and then created a character in the comic strip dunes bay about her. So she got a lot of notoriety around that, but Walter Cronkite called her the Conscience of Congress. And she just had this kind of iron view of what was right and wrong and, and fought for that.
And so I. I absorbed a lot and I just found her fascinating. And now it was a little scary, you know, she expected 10 year olds to, you know, wear coat and tie to dinner and sit up straight and hold your fork properly and, and be able to discuss food problems in Sub-Saharan Africa, which, you know, I found both fascinating and terrifying, but, but really interesting.
And so I was, you know, very blessed to have that relationship and, and, and that really did, I think, plant the seeds for me, certainly along with my parents, around wanting to have a life of service, though I certainly didn't know what that was gonna look like.
[00:33:20] Aaron-Narration: Jonathan's parents also helped him see how his life wasn't just for himself. Serving others pervaded their family and home life.
[00:33:29] Jonathan Reckford: My father was a classics professor and my mom stayed home to raise our large family, but was actually a, had lot of personal courage and, and was one of the first people associated with university to be arrested for picketing restaurants in the, in the desegregation times. Our family had always supported women's prisons, which desperately needed reform in the, in the fifties and sixties and, and had really worked towards justice issues.
[00:33:53] Aaron-Narration: So how did this young man, raised to act justly, love mercy and walk humbly, find his way to Habitat? You'd be excused for thinking it was a straight line, but it wasn't even close to that. It's a fascinating winding path that he walked upon leaving home.
[00:34:11] Jonathan Reckford: I was gonna go to law school and then go into politics. And I came to the shocking realization, my senior in college that I actually didn't really wanna be a lawyer. I just thought that's what you did to go into politics. And so I had to come up with another plan. And with, you know, embarrassing hubris went up to wall street and told them I would learn finance fast and they could teach other people how to communicate, despite having never taken a business class. And, and I was an English PolySci major. And then I suffered mightily for that for a couple of years at Goldman Sachs. But it was a great education and I learned a huge amount. This was the early eighties and a and a boom time. And one of the things I learned too is I probably wasn't cut out to be an investment banker.
And, and I think that was a life lesson in the sense that when I looked around, I was a competitive, ambitious person. And I realized if I competed in the wrong arena, I wasn't gonna end up with the kind of life I was looking for. To win at Goldman Sachs in that era, I couldn't lead the kind of life I had imagined living because I was working all the time and that had squeezed out faith and, and service and, and all the other things that were important.
But the first big inflection point for me was, rather than going straight to grad school, I went off to Korea . I was very blessed to get a grant from the Henry Luce Foundation to work for a year in, in Asia. And Korea was gonna host the Olympics. I loved sports, ended up negotiating a job. I got to work on the first international Korean equity offering from a Korean company and went over to Korea with Goldman. They didn't know I was a junior slave.
And I set up a marketing job with the Olympic organizing committee for the '88 games. And I was so excited. And then to my enormous surprise, they said, "We see all this rowing in your background." And I'd been a competitive rower. "And we just, we qualify because we're the host country and we just fired our rowing coach. Would you help coach our rowing team?"
And I said, no, I'm completely unqualified. Even though they kept coming back and saying, we really want you to consider this. So I actually left Goldman early, went to the US rowing coaching colleges. The US coaches were very generous and not very scared of the Koreans.
And so I ended up living in the Korean training camp with all the coaches and athletes for that year. And it could not have been a more complete departure from anything that was familiar. And that was such an important year of learning about the world. I got to travel a lot after the year of work across Asia, it expanded my kind of view of the world dramatically. And I also really grew in my faith. And, and so that was a, a really transformational year.
[00:36:30] Aaron-Narration: This year abroad was a chance for Jonathan to reset his perspective on the world and to learn an important lesson on how his career could grow. If you're still trying to figure out how to find the work where you belong, what he says next is excellent advice.
[00:36:47] Jonathan Reckford: I think, and it expanded my vision of the world. Certainly, you know, back then now the world is so much smaller, but you know, Asia was so far away, so exotic, so different and it, you know, traveling across the region and, and then going deep in one country was so, so deeply impactful.
And it's funny. I found— which is certainly another life lesson— that I focused more on learning and growth than sort of advancing my career. And it's easier to say now looking back, but whenever I was really focused on advancing my career, my career would stall. When I was really focused on achieving something interesting and trying to get something done, my career would accelerate.
[00:37:24] Aaron-Narration: So when Jonathan came back to the US, he went on for an MBA, choosing Stanford because it had a program for nonprofit leadership. And again, you might think that this is what sent him to Habitat, but he still had more exploring to do.
[00:37:38] Jonathan Reckford: That started a series of unexpected jobs. And my career never made sense. My dad had kind of gotten one job for three years and then one for 43 years, that was more my image of a career. And I kept losing my jobs very quickly, but I worked for Marriot and then got laid off just after being promoted. When, when the S&L crisis hit Marriott got in serious financial trouble. And then that led to getting to go to Disney, which was a company I'd always found fascinating and interesting and worked on new businesses for the real estate arm of Disney.
And just when we were starting our family, and, and I was debating sort of what would make sense from a career in Disney, particularly not wanting to move to California. I was recruited to Circuit City stores. And, you know, they are dead now, which is such a cautionary tale, but back then they were one of the top retailers in the country.
And they had just started CarMax. And I thought it was fascinating that they were gonna disrupt the car business. And I had the chance to go to be head of strategy and communications for Circuit City city. And we took CarMax public.
And then I was recruited to be president of another dead retailer. So all my business credibility is now shot, but it was president of stores for a company called Musicland, which back then was the largest specialty retailer music and movies. And, and then Best Buy bought Musicland.
And I thought, wow, I actually had stayed in the private sector way longer than I'd ever planned. So I stayed for a year to help with the acquisition and then did what I advise everybody not to do and rejected without a plan other than I wanted, maybe it was time to go to go serve.
[00:39:06] Aaron-Narration: None of this sounds like what you'd expect to find in a nonprofit leader, but the truth is that now more than ever, our careers can follow a whole series of unexpected twists and turns. All along the way, Jonathan benefited from having a strong launching point: a decent home.
What came next was, again, unexpected and unconventional. After reaching impressive heights of career success, Jonathan turned down an offer at Best Buy and stayed home. Instead of taking a new job, he took a break.
[00:39:40] Jonathan Reckford: I would say that that period right after I left Best Buy was the next big inflection point. And I think sometimes I've described it as, you know, learning from the white spaces. Because the resume is all the, is all the, the stuff everybody recognizes, but sometimes so much of that growth is in, what's not, you know, not on the resume. And what happened is I left Best Buy with an unusually tough non-compete, where essentially I could not make any money for, for 18 months.
And with my wife's blessing, after a little time off, went on an international mission trip to rural India. And I'd always wanted to do something like that. It was very tough with a young family and, and a very busy job. And so in this case I went with a group of pastors and served just for a couple of weeks in central India.
And God just broke my heart all over again around social justice issues. And, and we were serving alongside the Bunge. And, and those of you who are aware of the caste system in India, even though it's not supposed to be enforced anymore, it's still very real. And the Bunge are literally sort of the bottom of the bottom of the of the caste system, where they're only allowed to hand clean latrines and clean up dead animals. And they are not even allowed to live in community. And about when we were there, this was 20 plus years ago, about half the kids were dying before their 13th birthday from the conditions they were living in.
And it just, it just shattered me. And I came back from that trip, and with that, saw what relatively small interventions could do to fundamentally change the course for these children.
[00:41:10] Aaron-Narration: A heartbroken open gave Jonathan a chance to finally head in the direction that would become his professional home. He could feel something called a divine irritation. Following that itch though was a longer, more challenging path than he thought.
[00:41:28] Jonathan Reckford: The pastor Clarence Jordan had a phrase I like. He called it a divine irritation. You know, that there are, there are times in life where you see things that upset you. And we have lots of that in our society. And the response is "That's terrible. Somebody ought to do something about that." And they, they change the channel. And I think that that idea of a divine irritation or, or spark is that you have that same reaction and the response, "I'm gonna do something about it." And you get off the couch and you get out into the community, decide you're gonna do something to help make it better.
So that was a little bit of my, you know, divine irritation moment. And I came back and turned down a couple of really good business jobs right away, because I had a plan, you know, with God and we had a deal. And I got to the finals of a couple of nonprofit jobs. And in both cases I was one of the finalists, but didn't get it.
And they hired somebody, uh, who had already run a nonprofit, which was eminently reasonable. And then suddenly for the first time in my life, all the doors closed and I, and suddenly I was interviewing and not getting things. I hadn't really had to actively look for a job since the beginning of my career. And it was such an important growth opportunity.
And this is actually pretty embarrassing to admit, but if I'm really honest and I probably wouldn't have known this at the time, my deal was, "God, I'll do anything you want as long as it meets my social geographic financial ego gratification, another long list of criteria"
And in a way it was a wonderful time for my family. I coached every team. I was the dad on all the field trips. I, you know, I was, I was doing a ton of volunteer work at my church and in the community. And so it was very rich on the one side and it was also tough on my ego because too much of my identity was probably caught up in my career. Yeah. And that dragged on, I had planned on six months sabbatical, which suddenly became a year, became 18 months.
And then to my surprise, I'd had an advocation of coaching and helping pastors with leadership and helping grow churches. My career had been about growing businesses. My volunteer work had been about growing churches and my local church asked if I would essentially be the COO or executive pastor of the church, so the senior pastor could really focus on being the spiritual leader and not manage all the ministry teams. And everyone I trusted career advice said, don't do this. This is career suicide. And Ashley and I really had, you know, prayed about it and had a strong sense of conviction that this is what we should do.
And, and again, this is one of those stories that works in the rear view mirror: right after I decided that, I got a call from one of the big search firms, you know, about work running an internet retailer. And I remember taking a deep breath and saying, gosh, that sounds amazing. I'm gonna go work for my local church.
And I thought I "Well you know, I'm off the market." And, and I have, I have exited the market forever.
[00:43:59] Aaron-Narration: You know what's coming next. After finally settling into a role in his community where he was doing work that scratched the divine irritation, that's when Habitat came calling. Just not for him, at least as far as they knew.
[00:44:14] Jonathan Reckford: And two years later, I was happily working at the church and the same partner called up and said, "Jonathan, do you know anybody who'd be interested in Habitat for Humanity?" And if I could have named one job that, that actually checked every one of that unreasonable list of criteria, it would've been Habitat.
And I just remember asking, "Does it have to be somebody famous?" Assuming, I thought like everyone, president Carter runs Habitat and why is he stepping down? And, and that they would pick somebody like him.
[00:44:41] Aaron-Narration: So Jonathan told his friend that he wanted the job and he threw his hat into the ring. From consideration from among the many qualified candidates, the board chose him. And after years of exploring, and at times wandering, Jonathan finally found his professional home.
[00:44:59] Jonathan Reckford: I think for me, Habitat was that perfect merge of vocation and avocation and has been, you know, endlessly complex, but also incredibly rewarding. And so it, you know, it was probably the first time in my career I could honestly say there's nothing else I want to do, which, which wouldn't have been true for any of those earlier steps. But I could also look back and see how all those, particularly, including the church and that time off were important parts of being ready or prepared to, to walk into Habitat.
[00:45:26] Aaron-Interview: Why is this your professional home after all those years of, of wandering?
[00:45:31] Jonathan Reckford: Well, you know, I was a little bit flip, but I remember the board said, "You've changed jobs, an awful lot. Are you gonna stay?" And my comment back was, "No. You know, as soon as poverty housing is done, I'm outta here." Well, we, we are not winning yet.
But also Habitat keeps changing and I find, you know, it's incredibly complex at the heart. I'd been a volunteer and a donor to Habitat before joining, but it is a mission I fully believe in. President Carter says so beautifully, you know, it's the best way he knows to put his personal faith into action in a very tangible way. I, I could get bored easily and Habitat has never been boring to say the least.
I think I found something that really matters. And you know, at some point I'll need to get outta the way so the next leader can take it forward. But so far it has been, it's really been a challenging, but joyful experience. And, and I love getting to be a part of it.
[00:46:19] Aaron-Interview: What advice do you have for people who have impact as a goal for themselves in the way that they spend their lives, whether it's professionally or personally, especially when you think of people who are at the early stage of their careers? I work with a lot of students who want a life of meaning, not just a life of professional success. What advice would you have for people like them?
[00:46:38] Jonathan Reckford: You know, I, I actually still love talking to students because I was so grateful that people took me seriously as a student. And, and I, I always make time to do that.
The first lesson actually goes to my own experience, which is "Who before What." I think people get so focused on what, and I, I really encourage young people to think hard about character and their core values because those core values create the boundary lines and that that's how you navigate the storms. We're all gonna have storms. And so I'm a huge fan of "Who before What."
And then second, the best advice I got when I was a young unformed ambitious business school student was from John Gardner, who was one of my heroes. And he retired from this incredible career, starting Independent Sector, serving a bunch of presidents, and he, and he taught at Stanford for a couple years at the end of his career.
I took a leadership seminar with him and he said, which I was so surprised at the time as a 24, 25 year old said, "It doesn't matter what you do in your twenties. Just think of twenties as continuing education and try as much as you can and learn as much as you can. And you'll eventually figure out what you're really supposed to do." And that was actually helpful in the sense that it took the pressure off to have the perfect first job.
And this sort of idea, that any misstep along the way is gonna mean your whole career is not gonna turn out the way it's supposed to. And I think that even more, that's true now, I think more careers will look like my kind of career where you're doing diagonal, and lateral and, and creative moves, versus sort of a traditional, straight upward trajectory. And I actually think the world needs more multi-sector leaders. You know, when you're young is the, is the, the least risky time to try to follow your heart a little bit.
And the other one I would advise is get international experience. So even if you spend your whole career in the US, and we're a global world, and I think the, the ability to work across boundaries and across cultures is, is so fundamentally important.
[00:48:23] Aaron-Narration: It's time to bring this episode to a close. And we'll do it with this insight from Jonathan. Thinking about his work and about his path to get there, left me pondering more deeply what the idea of home really means. So I asked him.
[00:48:40] Aaron-Interview: When you think of home as a concept, as a principle, as a value, what, what, what has it meant to you?
[00:48:46] Jonathan Reckford: I grew up, you know, in a safe, you know, home for me. Except for a sabbatical year, when my dad was in England, I grew up and lived in one house all the way, you know, from, from childhood through college. And I took that for granted there. And that meant I had a place to come back to. I had identity. In Arabic actually, the word for home, "bayt," ties to much more than four walls in a roof. It really is that sense of identity. And I think for people, home means you can go out into the world because you can be launched, because you have that foundation and you have that core identity from which you can go and explore and take risks.
As we talked about the practical side, it means better health and better education and better prospects and earning potential. But I think at a deeper level, home is that foundation for family, and community, and security that allows us to venture out. Because you know you can come home. And it is something we should never take for granted and something we believe everyone should be able to experience.
[00:49:45] Aaron-Narration: Being a person means being drawn to home. As much as we love to explore the world and discover new places, all of us find deep connection in having a special place to sleep, eat, and be with those that we love. Home means having a place to belong.
And even though growing up I moved more times than most people do in a lifetime, and I know this is true because I checked, that feeling of where I belong never went away. All of those places feel in some way like home, even if I never see them again. They were places where I was safe, and comfortable, and loved. Everyone deserves a place like this.
Many, thanks to Jonathan Reckford for giving me his time and sharing his personal story and the work of Habitat for Humanity.
I'm also grateful for the Habitat communications team, especially Erika Boyce, for assisting with our conversation and helping me learn more about their work. If you enjoyed How to Help, please take a moment to give us a positive review in your podcast app. It really helps us reach more listeners. Also be sure to subscribe so you can get our new episodes automatically.
Next time, I'll have a conversation with Dr. Naa Ashley Vanderpuye-Donton, author of the book, Hardship and Hope. For the last 20 years, she's run the West Africa AIDS Foundation and the International Health Care Clinic in Accra, Ghana, along with its founder, Eddie Donton. The two have been tireless advocates and caregivers for people with HIV, and yet have done it with an abundance of hope. Dr. Naa is also delightful, and you're gonna love my conversation with her.
To stay up to date with How to Help, subscribe to my email newsletter, where I share ideas for how to have more meaning in your life and in your work. You can subscribe or read the archives at how-to-help.com.
Our production team for this episode included Ty Bingham, yours truly, and Joseph Sandholtz, who did the editing and the music.
Our music comes from the Pleasant Pictures Music Club. If you want to use their music in your projects, you can find a link and a discount code in our show notes.
Finally as always, thank you so much for listening. I'm Aaron Miller and this has been How to Help.
"To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human history is a history not only of cruelty, but also of compassion, sacrifice, courage, kindness." —Howard Zinn
Why don't we know more about Cinderella's fairy godmother? We don't even know her name.
It's strange. Here's a supernatural being that has, for reasons and time unknown, kept watch over a poor, mistreated stepdaughter. And despite all of her power, Whats-Her-Name never intervenes until she can come to Cinderella's rescue just before the ball. What exactly is going on here?
Or what about the old man who helps Link in the classic Nintendo game, The Legend of Zelda? "It's dangerous to go alone," he tells the unarmed boy. And then he hands him a sword. "Take this." Why in the world is this unnamed senior citizen living in a cave and handing out weapons to minors?
Most people haven't the faintest idea of where Yoda came from, or why he's a Jedi Master. When he first appeared on movie screens in 1980, audiences just accepted the strange little alien, as-is.
I could go on.
In every version of the Monomyth—Joseph Campbell's distillation of the Hero's Journey—there is always (always!) a helper. The protagonist finds themselves alone, stretched beyond their capacity. They've left the comforts of home to undertake a great quest, only to end up out of options, strength, and faith. All hope is lost, darkness closes in…and then comes the helper.
We're all so familiar with this moment of the story that it comes to us as second-nature. As tense as those moments are, we don't give up even when the hero does. "Help is coming!" our hearts cry out. Sometimes it's the mysterious, Fairy Godmother getting Cinderella to the ball. Or it might instead be the faithful friend, like Samwise Gamgee carrying Frodo Baggins to the top of Mount Doom. Or the dying Uncle Ben giving Peter Parker the jewel of wisdom that he needs to become Spider-Man.
The helper is so common that we take them for granted. This is why you've never puzzled at the fairy godmother or wondered why Yoda is a Jedi Master. Whoever the helper might be, we're sure that in the darkest of moments Help Is Coming.
Perhaps this confidence naturally comes from the fact that every story we're told sets this expectation. The tales drill it into us. We have no reason to expect anything else.
But why do we believe the stories? I think it's because of experience. I think we have intuitively learned that help is everywhere.
This may be a hard idea to accept with a world drenched in suffering. Every day:
Someone innocent dies at the hands of an angry man who will escape justice.
Cancer patients give up their last breath because no cure arrived in time.
People are robbed, and there's no Spider-Man to protect them.
With all these times that it didn't come, how can we still believe that Help Is Coming? It's because help is everywhere.
Help is common all over the world.
Just like suffering, helping is universal to the human experience. Despite all the evil in the world, consider:
Most of us never have to stare down a murderer, because we're surrounded by people we can trust.
Most cancer patients—two of every three!—survive the disease and live long, happy lives thanks to miracle cures developed by brilliant people.
You have a minuscule chance of being robbed in a given day, thanks to a whole host of public services that drive crime rates down.
We so naturally fix our gaze on suffering that we miss the reality that help is everywhere.
Here in the US in 2020, around 83 million Americans each volunteered an average of 52 hours to a local nonprofit. Americans also donated over $471 billion to charity that year. This was all, by the way, in the midst of the global pandemic.
Helping is a global phenomenon. According to a UN estimate, the amount of volunteer helping that happens around the world is roughly equivalent to 109 million full-time workers. If volunteer helpers were a country, they would be the fifth largest workforce in the world.
Help is everywhere. Or in other words, we are all helpers.
For example, it is almost certainly the case that someone counts on you regularly. Your family members trust that you'll be there when they need you. Friends call you to spend time with them. Even strangers that stopped you to ask directions knew that someone would point them in the right direction.
This kind of daily, mundane help is like sunshine that makes a healthy society grow. We open the door for a stranger, put in a good word for a job applicant, and console a friend in a breakup. You've probably been helped in moments like these. But it's important to remember that you've also been the helper.
In other words—to one degree or another—you've been someone’s fairy godmother.
We can give even more and even better help.
Imagine a world without help, where none of us could be counted on. One where help isn't ever coming. Help is the only thing keeping worse things at bay.
All of this is to say: helping each other is the only way out of what's terrible in the world, and the only way of protecting what's good. And because we do live in a world still mired in too much suffering, it’s clear that we need more help.
So a critical question remains: How do we become better helpers?
The articles to appear over the coming months will be answering this question. I hope you'll find them helpful.
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Please share this article with those who might enjoy it. In that way, I could really use your help.
While those closest to our heart are synonymous with home, consequential strangers anchor us in the world and give us a sense of being plugged into something larger.
An exerpt from the book by Melinda Blau and Karen L. Fingerman. This will change the way you see the brief encounters you have with the people around you.
In this episode of his podcast, People I (Mostly) Admire, economist/author Steven Leavitt interviews John Arnold, billionaire and co-founder of one of the most generous private foundations in the world. Arnold describes with clarity why it's hard to give away billions of dollars effectively and why he and his wife won't give up trying.
We @Arnold_Ventures fund research on gun violence so that if/when the political window for legislation opens, there's good evidence on which policies will decrease harms.
I have a new website! It's a cleaner, faster experience and I'm quite happy with it so far.
Season 2 of the How to Help Podcast is launching on Monday evening. My first interview of this season is with Jonathan Reckford, CEO of Habitat for Humanity International. Jonathan is an amazingly thoughtful, kind, and interesting person with a fascinating career path. It's an episode about finding a home, for ourselves and for everyone. I hope you love it!