Aaron Miller

Aaron Miller

Provo, UT
Saving Lives, One at a Time

Saving Lives, One at a Time

Why Paul Grüninger Couldn't Say No

In the years leading up to World War II, Switzerland saw waves of Jews come to them in order to escape the Nazi regime. Despite a long tradition of welcoming those fleeing persecution, concerns about rising anti-Semitism prompted authorities to forbid any more Jews from entering the country. Local police captains were instructed to deport any Jews, returning them to the border where they entered.

A strong culture of obedience and structure ensured widespread compliance—except with the police commander in St. Gallen, a man named Paul Grüninger. He was admired and respected by the citizens of his town, with a reputation of being an excellent police commander. This is why it came as such a surprise when in 1939 he was arrested for backdating and otherwise forging visas for thousands of Jews, allowing them to remain in Switzerland instead of being deported.

Grüninger lost his job and was jailed and fined. He was also falsely rumored to have rescued these Jews in exchange for money and sexual favors. His reputation ruined, Paul Grüninger struggled to make a living for the rest of his life. Even well after WWII and the evils of the Nazi regime were widely known, the Swiss government resisted multiple efforts to restore his honor. He died a controversial figure.

Why did he do all of this? Or perhaps more importantly, why didn’t the other police commanders do the same as Grüninger? In the book Beautiful Souls, the author Eyal Press noted from his research a fascinating but important distinction in their process. Most police commanders delegated the visa processing of incoming Jews to subordinates. Grüninger, instead, met with each one. Press argues that this was the key difference. The commander of St. Gallen saw each person and each family personally. He saw them as individual people, not as a mere policy to be enforced.

In total, he rescued 3,600 Jews, but he rescued them one-by-one.

Grüninger was interviewed on national television a year before his death. When asked why he did what he did, he replied:

My conscience told me that I could not and may not send them back. And also my human sense of duty demanded that I keep them here.

And after years of suffering ignominy for his heroic defiance, he also said that he would do it all over again.


Things to Read

What City Trees Can Do

What if I told you that city trees can temper heatwaves, reduce flooding, scrub pollution, improve health, and reduce crime? Fascinating Twitter thread.

How to Ask Useful Questions

Asking useful questions is a critical part of problem-solving and essential to professional development. Excellent advice for an underdeveloped skill.

Does Getting Promoted Alter Your Moral Compass?

Promotions can get us to look past or even support unethical behavior that we would normally resist.


Impact Highlight

In countries like Myanmar, Rwanda, Sudan, and elsewhere, groups of people have been abused, oppressed, or killed en mass in spite of modern governing structures and international pressure. The end of conflicts doesn't necessarily bring peace, either, because the consequences last for generations unless justice and healing come as well.

Celebrating its 20th year, the International Center for Transitional Justice helps restore peace to countries that have endured massive human rights abuses under repression and in conflict. They have worked in over 40 countries around the world, addressing violations and rebuilding trust in civic institutions.

Promotional Stuff

"People who were not lacking in capability, but lacking an opportunity"

Artisans in the developing world have incredible, valuable skills, but limited access to global markets. From jewelry to baskets, and pottery to blankets, Melissa Sevy creates opportunities for artisans to flourish, providing jobs, fair pay work, and dignity. But it hasn't been easy. Along the way she faced difficulty, hardship, and brick walls. Yet, her resilient nature overcomes and helped her to be there to strengthen others.

She's my guest in this week's episode of the How to Help Podcast. Click here to listen.

How to Help Podcast • Resilience • Melissa Sevy

Resilience • Melissa Sevy • s01e06

Resilience • Melissa Sevy • s01e06

“People who were not lacking in capability, but lacking an opportunity”

Artisans in the developing world have incredible, valuable skills, but limited access to global markets. From jewelry to baskets, and pottery to blankets, Melissa Sevy creates opportunities for artisans to flourish, providing jobs, fair pay work, and dignity. But it hasn’t been easy. Along the way she faced difficulty, hardship, and brick walls. Yet, her resilient nature overcomes and helped her to be there to strengthen others.

About Our Guest:

Melissa Sevy specializes in helping artisans in the developing world gain access to global markets. She is the founder and Executive Director of Mabira Collective (formerly Musana), a nonprofit working with jewelry artisans in Uganda.

She also is the Co-founder of Fair Kind a for-profit social venture. Fair Kind is a social enterprise that sources handmade products from artisan groups around the world for corporate clients.

Her newest company is Ethik Collective, platform that enables companies to source ethical handmade goods and materials from artisans around the world.

Useful Links:

Melissa Sevy is on Twiter.

Fair Kind supports local artisans and creates a positive impact. You can buy their beautiful products directly.

Mabira Collective creates a sustainable solution based in love and breaking the cycle of dependency by helping women develop as jewelry artisans and entrepreneurs.

Ethik offers ethical sourcing of all things handmade

Grit shares that achievement is found through focused persistence called grit.

Resilience Research Center has collaborated with local, national, and international institutions for more than 15 years to carry out innovative research that explores pathways to resilience across cultures.

About Merit Leadership

Our Business Ethics classroom in a Box focuses on developing future leaders by developing ethical skills and tools in an easy-to-use course. Providing lesson plans, exercises, and assessments that help people succeed where good intentions fall short.

Pleasant Pictures Music

Join the Pleasant Pictures Music Club to get unlimited access to high-quality, royalty-free music for all of your projects. Use the discount code HOWTOHELP15 for 15% off your first year.

What Good Companies Can Do

What Good Companies Can Do

Helping can be hard, expensive, slow, and right.

Last week, Apple announced a major new set of innovative software features that are absolutely incredible. Undoubtedly, they took many hundreds of hours of work and likely cost a huge sum of money in research and development. The new features set an industry standard that other companies will struggle to copy quickly.

And these are software features that you are likely to never use.

The software updates, detailed in this press release, are all accessibility improvements. For example, watch the remarkable video on something called AssistiveTouch, designed for Apple Watch users that can't use the touchscreen. And for blind users, iPhones and iPads can now describe what's in a picture, using machine learning algorithms to identify what's in the scene. The list of new features is quite long worth the read. It's inspiring.

Most people are surprised to learn that corporate philanthropy makes up just 5% of annual charitable giving. I’m a consistent critic of it not because of the amount, but because most company giving done as an afterthought by undertrained staff prioritizing image over impact. What’s worse, it completely ignores the power of collective effort embedded in every corporation.

Companies are fundamentally groups of people in collaboration. In that way, they wield tremendous power. I love what Apple has done with its accessibility efforts, because it teaches a lesson about how good is done. Helping others is often unprofitable, hard, and slow. Certainly that description applies to all of what Apple just announced. These features took creative, persistent thinking to overcome failures in expensive ways. The odds are quite high that Apple loses money on all of this effort.

So why do they do it? Here's what Sarah Herrlinger, Apple's head of global accessibility, had to say in an interview last year:

“It’s fundamentally about culture. From the beginning Apple has always believed accessibility is a human right and this core value is still evident in everything we design today.”

This is exactly the kind of corporate-speak you'd expect any company to say, but outside observers have documented Apple's long-term dedication to making their products work for everyone they can, despite their abilities. It's long been a place where they put their energy, not just their money. While Apple certainly has other major issues to confront, like its business in China, but on accessibility they’ve consistently led the way.

We’re entering an era where more and more companies are focusing their efforts into solving big problems. All of that collective effort is sure to bear fruit. It’s exciting to think about what other advances companies will yet produce to help those who need it most.


Things to Read

Renewable Energy Is Suddenly Startlingly Cheap

Solar and wind capacity have grown so much that they can currently supply more energy on a smaller footprint than fossil fuels.

Live a life worth living

A touching letter from a mother whose fatal diagnosis meant she had to leave behind her two young daughters. Words of deep wisdom.

Crazy New Ideas

“Having new ideas is a lonely business. Only those who've tried it know how lonely. These people need your help.“ (I loved this.)


Impact Highlight

The UN Global Compact is a voluntary collection of global companies who have committed to sustainable, responsible business and contributing to the UN’s Sustainable Development Goals. Member companies uphold ten principles focused on human rights, fair labor practices, environmental sustainability, and anti-corruption. Members include over 12,000 signatories in 160+ countries.

For an example, watch this video illustrating the approach Hilton (the hotel company) has taken to help reach the SDGs. The Global Compact Library is a resource for companies wanting to improve their impact.

Promotional Stuff

Chaplain George Youstra is a six-foot-eight former Green Beret, a retired Air Force Colonel, a former advisor to eight four-star generals, and one of the friendliest people you’ll ever get a chance to meet. He’s also my guest on this week’s episode of the How to Help Podcast. I guarantee the episode will be uplifting and interesting.

How to Help Podcast - Ep. 5 Character, Service, and Sacrifice

Character, Service, and Sacrifice • Chaplain George Youstra • s01e05

Character, Service, and Sacrifice • Chaplain George Youstra • s01e05

What does a career look like when its very purpose is to embody character, service, and sacrifice? It looks exactly like the career of military chaplains. Chaplains play a critical role that touch every aspect of military service, from battlefield counseling to advising the highest levels of command. Being a good chaplain means being an influence for good, building relationships of trust, and continually focusing on others. These are abilities that all of us could use ourselves. Chaplain George Youstra will be our instructor.

About our Guest:

Chaplain George Youstra (Col. ret.) led a distinguished 38-year military career. He most recently served as Command Chaplain for the United States Special Operations Command (SOCOM). Prior to that, he served as the Joint Staff Chaplain and command chaplain to the Chairman of the Joint Chiefs of Staff. He also advised the Supreme Allied Commander of NATO, one of the eight four-star generals he served. Chaplain Youstra, a former Green Beret, is also an ordained minister for the Fellowship of Grace Brethren Churches.

Useful Links:

Make Your Bed: Little Things That Can Change Your Life…And Maybe the World, BY: William McRaven

Sea Stories: My Life in Special Operations, By: William McRaven

It Worked for Me: In Life and Leadership, By: Colin Powell

Bonhoeffer: Pastor, Martyr, Prophet, Spy, By: Eric Metaxas

The Servant as Leader, By: Robert Greenleaf

Special Forces Ethics Field Guide: KSL interviews authors Brad Agle and Aaron Miller about their experience consulting the US Special Forces.

Retirement Ceremony for Chaplin George Youstra

About Merit Leadership

At Merit Leadership, we teach ethics as a skill. With innovative training and consulting programs, we can help your organization turn Peril into Opportunity. To learn more, visit http://MeritLeadership.com.

Pleasant Pictures Music:

Join the Pleasant Pictures Music Club to get unlimited access to high-quality, royalty-free music for all of your projects. Use the discount code HOWTOHELP15 for 15% off your first year.

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