Past Issues of Good at Work

How Gratitude Helps

How Gratitude Helps

Practicing gratitude boosts care for others

Over the last three decades, research into gratitude has established two important insights:

  1. Gratitude is something we can do deliberately; it’s a practice not just a feeling that comes and goes.
  2. The practice of gratitude has clear and direct benefits for a person’s wellbeing. Practicing gratitude directly leads to increased happiness, resilience, and all kinds of other positive outcomes.

Despite all of this, we might be tempted to look cynically at practiced gratitude, especially when we live in a world with too much suffering and injustice. Gratitude can feel like a naive distraction from the difficult work of solving real problems. It also can feel like little more than an expression of privilege that many people do not enjoy.

But more recent research is showing that gratitude makes things better for others, not just for the grateful people.

Gratitude enhances our empathy and compassion

A 2018 study in the Journal of Positive Psychology and Wellbeing evaluated patterns of gratitude, empathy, and compassion in over 200 respondents. The authors found that “those who are more grateful tend to have greater empathy and compassion toward others.” These results reaffirmed previous research showing that gratitude predicts prosocial behavior, forgiveness, a sense of meaning, and empathy.

Expressing gratitude increases helping behavior in others

Adam Grant and Francesca Gino revealed in their 2010 paper that showing gratitude to others—in this case with a thank-you note—increased the likelihood that the recipients would offer help to the person who wrote the note. But even more interesting, it also increased the chances that the recipient would help others as well. These results held up outside of the lab in two different field experiments. People who are thanked are more likely to feel social validation and want to help others in return.

Two practices that help

So how do we make this happen in ourselves and others? Here are two simple, research-backed practices that consistently produce gratitude and its benefits:

  1. Every day, recite three good things you are grateful for. This can be in a moment of meditation or prayer, in a journal, or in conversation with someone else. (I do this as part of a daily journal practice and it works for me.) Even just a few weeks of this practice has repeatedly shown significant results.
  2. Write more thank-you notes. Research has shown that we consistently underestimate the positive benefits that come from expressing gratitude and we overestimate the awkwardness of doing so. And thank-you notes have a measurable benefit to the sender, too, not just the recipient.

So the next time you feel an urge to dismiss gratitude as naive or privileged, remember that it helps you better help others. If you don’t want to practice gratitude for yourself, do it to help someone else.

Seeing Good at Work

This week instead of highlighting an organization, I simply want to draw attention to the good work in the sacrifices so many are making during the Covid-19 pandemic. We owe a deep debt of gratitude to healthcare professionals, researchers, and front-line workers for their tireless efforts.

Photo by Nicholas Bartos on Unsplash

As we head into the holiday season we won’t have the same opportunities to be with our loved ones. But doing our part by following health guidelines is the best way for us to show gratitude to the people that are keeping us alive and well and leading us out of this struggle.

Happy Thanksgiving!

Kidneys for Strangers

Kidneys for Strangers

Comparing remarkable generosity with the mundane

I’ve spent the last year recording twelve interviews for a first season of a podcast I’ll be launching. (It’s called Good at Work, just like this newsletter.) One of those interviews is with Dr. Abigail Marsh. She’s a neuroscience and psychology professor at Georgetown University, TED speaker, and author of The Fear Factor. Her research is about the neuroscience of altruism.

Altruism is hard to study. Almost everyone is generous to some degree. How do you identify an altruist and what makes them clearly different from everyone else?

Dr. Marsh and her colleagues had the inspired idea to study people who have donated kidneys to strangers. This is called a non-directed kidney donation, and around 300 Americans do it every year. Dr. Marsh calls these people “extreme altruists.”

I don’t want to revisit her findings here, but I encourage you to watch her TED talk, embedded below. Needless to say, it’s fascinating. But I do want to highlight one important idea. She notes that many of these donors feel like they are no better than their kidney recipients. They don’t see themselves as special compared to others.

Dr. Marsh calls these people “extreme” altruists because of how uncommon it is to make a non-directed kidney donation. But I think that, taken the wrong way, the word “extreme” distracts us from an important truth.

These unique kidney donors give up an organ to a stranger—which is no small thing—but they don’t regularly cook for those kidney recipients. They don’t wake up in the middle of the night to calm them after a nightmare. They don’t invest many thousands of dollars in their welfare over multiple decades. They don’t worry about them constantly.

Parents do all of these things for their children. But the altruism of parenting is not uncommon and therefore not “extreme.” The same goes for the care we give in all of our closest connections. We go to incredible lengths to help the people we love the most. In fact, these relationships involve far more than a kidney, and would include that, too, if the need arose.

Why the difference? Unlike nondirected kidney donors, parents don’t merely think: my kids are the same as me. Instead they think: they are part of me. That formulation—making someone else part of who we are—is the most powerful motive for altruism that we can find. Just look at all that it gets us to do.

The most common and mundane altruism we experience is likely the strongest love out there, and it’s nice to stop and admire it.

Here’s Dr. Marsh’s wonderful TED talk.

Seeing Good at Work

We tend to think of organ donations domestically, but the need spans the globe. Part of the challenge is getting more people to declare themselves as kidney donors for after they’ve died. The MOHAN Foundation has tackled the issue in India with extensive advocacy programs to overcome religious and cultural stigmas against organ donation.

Since 1997, they have built a network of 2.5 million donors, saving 4,500 lives.

Promotional Stuff

As I mentioned, I am working on a podcast about having a life and career of meaning, virtue, and impact. I don’t have anything to ask now, but when it launches I hope you will be willing to share it with other people. More to come.

Lessons from Chess Masters

Lessons from Chess Masters

How far our expertise goes (not very)

I’m fascinated by the game of chess, even if I’m not a good player. It’s immensely complex. A given turn might have up to 218 possible moves down to zero, where the game ends in checkmate or stalemate. This means that the number of possible games in chess—or combinations of different moves—is about 10^123, a number 1 with 123 zeros behind it. Defying intuition, chess has more possible games than there are atoms in the known universe. (There are “only” about 10^80 atoms.)

Players with a Master rating, as defined by the US Chess Federation, have an incredible grasp of this complexity. The famous psychologist Herb Simon found that if you stop a game mid-play, and show the board to an average person for five seconds, they can only remember the positions of about 15% of the pieces. A master can look at the same board for five seconds and remember where 80% of the pieces go. A huge difference thanks to their expertise.

Here’s an example of the kind of board Simon used.

But what if the pieces aren’t positioned as the result of a game? What if they are just randomly placed, in a board like this one?

Amazingly, chess Masters go back to remembering the random-placement board just as poorly as the average person. The reason is because a Master’s expertise comes from practice learning positions that result from a game, not from simply having a good memory. In fact, all expertise follows this pattern.

And expertise, it turns out, has very low portability. Researchers call this transfer. Near transfer works for some kinds of expertise, but far transfer doesn’t even really exist. Science consistently shows that even being extremely good at something doesn’t make you good at very many other things, chess included.

One kind of expertise we all have is in the lives we live. We’re very good at all kinds of things like our work, hobbies, or passions. We know the important people in our lives better than anyone else knows them. All of this makes us unique experts. If someone else showed up to live your day, they would have a very hard time doing it as well as you.

Here’s the other side of that coin: you probably couldn’t live someone else’s life as well as them. Whatever opinion we have of their choices, to some degree we’re trying to get away with far transfer. To use the chess example, their game feels the same because we have the same set of pieces on the same kind of board, but the truth is that their game—with all of its complexity and history—looks very different from our own.

Where we can use our expertise is to empathize in the game itself. We know what it’s like to have a plan fall apart, or to have a move catch us by surprise. We’ve sometimes had to sacrifice a piece to make room for our next move. We can relate to the feeling of winning and of losing. These are experiences we all can share.

Is there someone in your life who needs your empathy more than your expertise?

Seeing Good at Work

It’s Veteran’s Day in the US is this week, and I wanted to highlight a group with a huge positive impact for veterans and their families. Veterans of Foreign Wars provides direct aid, claim assistance, and other support to hundreds of thousands of former service members.

In 2019, the group helped 108,000 veterans submit new benefits claims. Impact Matters estimated that a $40 donation to VFW increases disability benefits to a veteran by $10,000.

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Is there an area of impact that you’d like to see highlighted in a future article? Drop me a message and tell me what you’d like to see.

A Hundred Instances

A Hundred Instances

We have always done and can always do more than vote

My newly adult son voted on Saturday. We’re lucky to live in a vote-by-mail state, so he had plenty of time to review his ballot before filling it out. It was really gratifying to see him study the different issues and candidates. Over the last couple of weeks, he would report back to my wife and me about something new he’d learned, like about the proposed amendment to strike slavery from the state constitution. (Yes, it’s 2020. I’m grateful to live in a time when that will pass in a landslide.)

I say he voted on Saturday because that was when we deposited our ballots at a dropbox that was only seven minutes from my house. What a blessing it is to vote so conveniently.

Representative government is such an amazing thing. It’s still so new to humanity when you look across time. Being able to choose our leaders really does put us in a privileged position relative to history.

Still, this election is especially soiled by angry partisanship. But when you wipe away the grime of rancor, dishonesty, and hypocrisy, the pearl still shines. What’s precious about it runs deep: our society is much more than voting, even if right now it’s all you see wherever you look.

Alexis de Tocqueville, when traveling through the United States way back in 1831, reported this to his French audience:

I must say that have often seen Americans make great and real sacrifices to the public welfare; and I have noticed a hundred instances in which they hardly ever failed to lend faithful support to one another. (Book 2, Democracy in America)

I think de Tocqueville could report the same if he travelled the United States today. Despite bitter divisions that look like chasms, you’d still find volunteers, families, and neighbors everywhere you look. We can help each other through our politics, and in so many more ways besides. The President, after all, isn’t going to comfort your friend after a hard day, but you will.

Immediately after the above, de Tocqueville then said:

The free institutions which the inhabitants of the United States possess, and the political rights of which they make so much use, remind every citizen, and in a thousand ways, that [they live] in society.

Whatever happens and whoever wins, it isn’t the end of who we are and what each of us can do. Feeling powerless when you lose is normal, but false. Feeling powerful when you win is normal, but misplaced. Voting is just one small, if essential, part of our power to do good in the world.

Seeing Good at Work

As we head into the holiday season in the US, food banks play a critical role in hundreds of communities. They have been especially important with the spike in unemployment brought on by Covid-19.

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I’ve decided to launch an Instagram account to make Good at Work easier to share. You can follow it here:

https://www.instagram.com/p/CHGxNqVH05k/

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