Aaron Miller

Aaron Miller

Provo, UT
Introducing How to Help

Introducing How to Help

A newsletter and podcast all about impact

I started writing Good at Work last year as a way to create something that I wanted to read, a resource about how to do more good and how to be a better person. Most self-improvement resources tell us to look inward to become happier, healthier, or more productive (and I don’t begrudge that to anyone). But focusing on ourselves only takes us so far. We all want more meaning, and that comes from improving the world around us. Good at Work was a way to bring that into focus.

So today I’m excited to announce what’s next. How to Help is for everyone who wants a life and career with more meaning, virtue, and impact. The weekly newsletter will continue, even if this week’s is mostly an announcement. You’ll also notice that it has a new format that includes links to interesting articles. Each issue will still highlight a high-impact group from around the world.

My other big announcement is the launch of Season 1 of the How to Help Podcast on the evening of May 10. I spent the last year collecting interviews with a dozen fascinating people about topics all related to having a bigger impact on the world. Here’s the trailer, along with the full list of topics and guests:

How to Help Podcast - Season 1 Trailer

I can’t even tell you how excited I am for you to hear every episode. You’ll learn about how to find your calling, how to cultivate hope, how to be more creative, and how to find your courage. I talk with a neuroscientist who studies altruism, a philosopher of work, and a whistleblower at Theranos who risked everything to reveal the truth. You can even subscribe right now in your favorite podcast app. Just search for “How to Help” or use one of the following links:

Apple Podcasts Google PodcastsSpotify Podcasts

A new podcast needs a coordinated effort to reach a wide audience, so I hope you don’t mind if I recruit your help spreading the word. More on that next week.

For all of you reading and sharing, thank you so much. I’m incredibly excited about what’s coming next and I hope you’ll keep reading and keep sharing. I promise to do my very best to make it worthwhile. Regular newsletters resume next week!


Things to Read

Oxford Malaria vaccine proves highly effective in Burkina Faso trial

Malaria has killed more people in the history of the humankind than just about any other disease. A vaccine for it will change the world. (The Guardian)

If you’re so smart, why aren’t you rich? Turns out it’s just chance.

We don’t like to admit the role that luck plays in our success, but a computer model indicates that chance makes the biggest difference. (MIT Technology Review)

Why I find longtermism hard, and what keeps me motivated

Thinking long-term is one of the more important things we can do, yet also one of the hardest. Some useful, practical advice to keep your eye on the future. (80,000 Hours)


Impact Highlight

When kids in the US are turned over to the foster care system, they often get separated from their siblings. This added trauma has consequences on emotional wellbeing that last well into adulthood. Finding ways to help siblings stay connected produces long-term benefits.

Camp to Belong is a network of member camps that bring foster-care siblings together for summer programs so they can reinforce their connections, celebrate life events, and make memories together. Multiple studies show that kids who participate are both more resilient and more hopeful for their future. Camps are currently held in 11 US states and Australia.


Other Stuff

This is going to be the place I share other things I want to bring to your attention. This week it’s just something delightful.

@r.maclewis30
The Toaster Showdown

Podcast Trailer • Season 1

Podcast Trailer • Season 1

Season 1 of How to Help launches on May 10th! Be sure to subscribe to get episodes automatically.

Here’s the list of topics and guests coming this season:

  • Finding Your Calling – Prof. Jeff Thompson (world expert on calling and author of The Zookeeper’s Secret)
  • Neuroscience of Altruism – Prof. Abigail Marsh (neuroscientist, TED Speaker, and author of The Fear Factor)
  • Hope – David Williams (CEO, GenesysWorks; former CEO national Make-A-Wish Foundation)
  • Blowing the Whistle – Tyler Shultz (Theranos whistleblower and CEO, Flux Biosciences)
  • Character, Service, and Sacrifice – Col. George Youstra, ret. (former Joint Staff Chaplain and former Command Chaplain, US Special Operations Command)
  • Resilience – Melissa Sevy (social entrepreneur and CEO, Ethik)
  • Creativity – Andrew Maxfield (composer and entrepreneur)
  • Intervention – Bill O’Rourke (former executive, Alcoa; co-author of The Business Ethics Field Guide)
  • Meaningful Work – Prof. Andrea Veltman (philosopher and author of Meaningful Work)
  • Impact Investing – Geoff Woolley (pioneering impact investor and partner, Patamar)
  • History of Innovation – Dr. Anton Howes (historian in residence, The RSA; author of Arts and Minds)
  • Humility – Prof. Brad Owens (world expert on leadership humility)

Not My Thing

Not My Thing

Why I stopped believing in bad taste.

note: This will be the last edition of Good at Work, but not the end of my weekly newsletters. Beginning next week, I’ll be launching a new name and updated format, along with other exciting news.

As a teenager, I very consistently made fun of people who like country music. For a long stretch, I also had disdain for people who preferred Windows computers. Getting teased for these things was part of being friends with me.

Fast forward to today, and I still don’t listen to country music—though I now quite like bluegrass—and I still don’t use a Windows computer. What’s changed is how I think of the people who do.

Of the many ways we divide ourselves as people, I think the most petty and pointless way is in how we judge each other’s taste. The instinct for it still creeps into my brain, but I try to spot it for what it is—enjoyment in looking down on others.

I’ve learned that people see far more than I do in their favorite music, hobby, tool, or distraction. When someone puts their time, attention, and identity into something, it’s because they see beauty or meaning there. Their appreciation of it, if I asked them to explain, would be fuller and deeper than I give them credit for.

It’s not that there’s no such thing as good taste. There is, but it’s not measured by how someone’s preferences match my own. Instead, I find it in creativity and judgment that lead to improvement. People who make things easier to use, understand, or enjoy have a skill I envy (and try to emulate). They have good taste.

I do still struggle to respect expensive tastes, the kind that involve more money than many people see in their lifetimes. I also think interests that celebrate cruelty are wrong. But these are moral questions, not preferences, and my time on these is better spent looking inward.

What’s on your “bad taste” list? Could a little curiosity lead you to more respect and understanding? There may be new beauty and meaning there, hiding in the people before you.

(If you want some practice, go listen to the Enthusiast podcast It had a short run, but opens your eyes to passions of all kinds.)


Seeing Good at Work

Here’s a well designed solution with amazing impact. The wrong conditions, like air quality or temperature, can have massive consequences for health in much of the world. And what’s worse, these conditions can go undetected until it’s too late.

NexLeaf Analytics builds inexpensive, connected sensors to measure environmental conditions for improved health. Their sensors track the temperature of vaccine storage, air quality from cookstoves, and the functionality of critical medical equipment. The technology provides real-time warnings and reports so that people can make immediate changes as needed. Their data analytics also reveal improved practices to help keep people healthy. NexLeaf’s work has been impactful enough to draw financial support from Google and Qualcomm.

Promotional Stuff

Keep an eye out for next week’s announcements!

Empathy Is Messy

Empathy Is Messy

Rethinking the trait we all want more of

Some questions to consider:

  • Have you ever helped someone in crisis, but felt perfectly calm and collected while doing it?
  • On the other hand, have you ever felt so sad for someone else that you felt completely overwhelmed?
  • Do you ever feel guilty for not caring enough about all the suffering in the world?

For spring break this year, I tackled the book Against Empathy: The Case for Rational Compassion by Paul Bloom, a moral psychologist at Yale. It’s an engaging and enlightening book, one that I highly recommend as a way to broaden your thinking about how to help others. (As I write this, the Kindle version is available free to Prime members.)

Bloom’s central argument is that empathy—which he basically defines as feeling the emotions that others feel—is a messy, misguided tool for making the world a better place. While it has some benefit in helping us to appreciate the perspectives of others, it also comes with a great deal of drawbacks that we overlook.

One such failing is empathic overload. Some people feel the suffering of others especially keenly, and it’s often to their detriment. Some men but especially women, for example, engage in unmitigated communion, an unhealthy focus on the needs of others to the exclusion of self. Research shows that unmitigated communion leads to poor mental and physical health. Another problem with too much empathy: nurses who measure highly in affective empathy are more likely to experience compassion fatigue, which makes them less effective in giving care.

Adding to the criticism, empathy biases us unjustly. Bloom describes a “spotlight effect” from empathy, which causes us to focus on the needs of one person and ignore others who are equally or even more needy. To illustrate, he points to a Daniel Batson study where participants were given an opportunity to move a girl with a medical condition higher on the waiting list for treatment. Those who felt more empathy for the girl were more likely to help her jump the line, even though the list was described as prioritizing those who needed treatment the most. Increased empathy, in this case, led to an unjust outcome.

Finally, empathy frequently leads us to aggression and violence. This same argument surfaces in Rutger Bregman’s excellent book Human Kind, which I wrote about in a previous newsletter issue. Empathy sends people to fight, even to war, because we feel so strongly for those we’re defending.

And compassion isn’t the same thing as empathy, by Bloom’s definition. (And I agree with him.) In fact, one study involving Matthieu Ricard, a Buddhist monk and neuroscientist whom I’ve also written about before, showed that the brain behaves differently when experiencing compassion than it does when experiencing empathy. It uses different neural components and generates less fatigue and distress. It feels true to me that love and empathy are different from each other. Bloom adroitly clarifies:

It’s not that empathy itself automatically leads to kindness. Rather, empathy has to connect to kindness that already exists. Empathy makes good people better, then, because kind people don’t like suffering, and empathy makes this suffering salient.

I’m still processing the arguments against empathy, and I’m less willing than Bloom to say we’d be better off without it. But I agree that a world run by emotional mirroring is a bad idea. Our emotions are important but fickle guides to decision-making. I’m convinced that helping people effectively requires all of our faculties. Just imagining how others feel doesn’t tell me what to do next, even if it can at least get me started.

Seeing Good at Work

Mental health issues continue to carry stigma or face neglect around the world. In Nepal, Koshish helps raise awareness for mental health throughout the country and offers programs to help people return to independent living despite their conditions.

These programs include peer groups, emergency support, and a national radio broadcast to educate even remote communities. I encourage you to review the dozens of success stories to see how their work helps.

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If you’re on Twitter, follow me there.

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